Think Beyond The Label Jobs

Key Essential Functions and Accountabilities of the Job

• Greets and assists patients and family members at the designated facility.
  • Checks patients in and out for appointments and schedules follow up appointments as needed or directed.
  • Collects, verifies, and enters demographic, financial and/or insurance information and accurately enters the information into the electronic health record to provide prompt and accurate billing.
  • Accepts point of service payments and/or provides guidance for payment options.
  • Performs insurance eligibility/benefit verification, utilizing payer web access or calling payers directly. Coordinates benefits when multiple insurance carriers are presented.
• Maintains confidentiality of all verbal, written, and electronic forms of communication or information sharing.
• Provides administrative support including managing phones, directing/answering patient questions, completing paperwork and coordinating with referring providers and/or clinics.
• Raises questions and concerns, or complex patient situations to the Patient Access Manager or others for handling.

Other Functions

• Works collaboratively with peers and/or colleagues, aiding as needed to meet the needs of patients and organizational goals.
• Other duties as assigned.

VEVRAA Federal Contractor We are a government contractor or subcontractor to the United States government and are subject to the equal employment opportunity obligations of the Vietnam Era Veterans' Readjustment Act of 1974, as amended (VEVRAA). We are an equal opportunity employer. Preference is given to Alaska Native/American Indian applicants who meet minimum requirements according to the provisions of P.L. 93-638.