Job Information
Citigroup Business Risk Officer - C13 - SINGAPORE in Singapore, Singapore
The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
Establishes quarterly audit process of attributes to ensure proper calculation and control.
Works closely with business partners on findings and makes recommendations on improving practices.
Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
Conducts internal testing of dispute processes to ensure control.
Monitors exceptions to dispute policy and identifies drivers of exceptions.
Leverages data to examine impacts to Customer Experience and Regulatory breaks.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required.
Third party vendor management preferred. Demonstrated ability to lead global team efforts
Excellent problem solving skills Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives.
Education:
- Bachelor’s/University degree or equivalent experience, potentially Masters degree
The Business Disruption Risk - Business Execution will support regulatory requirements for rollout of the Operational Resiliency Programme and support Market's Business Disruption Risk business execution across Asia Clusters (Asia South, Asia North & Australia and Japan) including continuity of business and crisis management
Requirements
Recognized subject matter expertise within Operational Resilience and Business Continuity with strong commercial awareness is a necessity.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Some external communication is typically required.
Provides advanced judgment and conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions.
Required to think beyond existing solutions, assumptions or current knowledge of sophisticated areas.
Significant impact on a function and/or the business through making decisions that determine technical approaches and strategies for the area.
Responsibilities:
Support regulatory requirements for rollout of the Operational Resiliency Programme and support Market's Business Disruption Risk business execution across Asia Clusters (Asia South, Asia North & Australia and Japan) including continuity of business and crisis management
Assist with reporting of Key Risk Indictors for Business Disruption in Asia Clusters
Assist in the management and reporting on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.