Job Information
Amazon Program Ops Manager, Amazon Business, B2B Marketplace in Shanghai, China
Description
Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products. More than 2 million Sellers use this Marketplace, exceeding 40% of total Amazon unit sales and growing.
Amazon Business-to-Business (B2B) currently is looking for an experienced and talented Sr. Program Ops Manager, who can lead the B2B Program Management team of senior and diverse talents, make high judgmental and strategic decisions based on in-depth data, and effectively influence worldwide senior leadership to drive complex initiatives and product launches to move the needle for China business growth and improve China seller experience. The ideal candidate should be able to deal with ambiguity with resilience, successfully influence diverse global senior leadership with holistic mechanism, manage and move forward complex initiatives/programs, and make strategic quality decisions and trade-offs based on data and resources. He/she should be a seasoned people manager with effective communication skills while earning trust from others and with experienced program management skills on top of sharp business acumen. The experience of working autonomously across various level of experience from global leadership to local business teams in a fast-paced and ambiguous environment is highly preferred.
Key job responsibilities
• Manage a high-performing, senior and talented Amazon Business PM team to handle large, complex, and strategic mid-to-long term planning and initiatives to improve China seller experience and to accelerate China business growth for Amazon Business.
• Establish the holistic and effective mechanism to cooperate with customers (China sellers and business teams) to identify problems and successfully influence global senior leadership to drive scalable solutions and make measurable business impact timely.
• Closely work and review with worldwide Amazon Business product senior leaders, Asia Global Selling PMO leadership, and China business teams for roadmap priority and resources allocation based on data-driven metrics; and relentlessly improve the existing process to ensure a seamless communication across global, central PMO, and local leadership team.
• Define and continuously shape the strategy for Amazon Business products/programs to achieve business goals; make high judgmental calls and quality trade-offs in business and product strategy via mechanism and prioritization.
• Write and drive complex annual planning documents to review with worldwide senior leadership: OPs (Operational plan), xBR (Business reviews), 3YP (3-year-plan), etc.
We are open to hiring candidates to work out of one of the following locations:
Shanghai, 31, CHN
Basic Qualifications
5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company