Job Information
Lenovo Transition Management- Project Associate in Selangor, Malaysia
Transition Management- Project Associate
General Information
Req #
WD00063619
Career area:
Services
Country/Region:
Malaysia
State:
Selangor
City:
Petaling Jaya
Date:
Thursday, May 2, 2024
Working time:
Full-time
Additional Locations :
- Malaysia - Selangor - Petaling Jaya
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Summary
This position is responsible for the Transition of services for new customers which encompass systems, process and delivery scope. The candidate is responsible for all tasks required to transition a new customer from the current mode of operation (CMO) to the contracted future service. This position is responsible for overall coordination, status reporting for the project. This individual must possess knowledge and expertise in transition management and project management methodologies and tools. Candidate is responsible for delivering all projects contained in the program portfolio on time, within budget and meeting strategic and business requirements.
You will
Coordinate transition activities from contract signing to service delivery;
Work with internal, client and supplier subject matter experts to identify and prioritize risks, assumptions actions, issues and decisions
Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics
Create and manage project deliverables, milestones and required tasks per the schedule
Preparation of project status reports, keeping stakeholders of all levels informed of project status and related issues
Coordination of and response to requests for changes from the original specifications
Partnering with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts
Following established standards and procedures for project reporting and documentation
Building and maintaining positive working relationship with vendors and external/internal customers
You Bring
Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)
Experience in full life-cycle project development including requirements, design, development, testing and roll-out
Demonstrated experience in analyzing a business issue and developing a future state recommendation
Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;
Ability to analyze project needs and determine resources needed to meet objectives
Excellent communication, organizational, leadership, time management, and solution-oriented skills
Highly developed skills in using MS Office Suite applications including:
Project
Visio
Understand and Create Process Flows (Swim lanes, flowcharts)
Understand and Create Technical Diagrams
Excel
Import from different sources of data
Data Analysis using charts, pivot tables, filters and rules
Knowledge of basic to advanced Excel functions
Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions
Strong negotiation ability and attention to detail
Strong understanding of Transition Management principles, procedures and best practices
Strong customer focus and ability to manage customer expectations
Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
Strong teamwork and interpersonal skills
Worked with customers to develop solutions to complex business problems
Experience working with vendors
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail-oriented.
Excellent analytical and problem-solving skills
A Bachelor's degree in Computer Science, or Business Administration or Engineering or related discipline with an information technology focus (Master’s degree highly desirable)
External project management certification such as PMP from PMI or other project management certification is preferred.
ITIL Foundation Certified is a Plus
Additional Locations :
Malaysia - Selangor - Petaling Jaya
Malaysia
Malaysia - Selangor
Malaysia - Selangor - Petaling Jaya