Job Information
Amazon Senior Product Manager - Tech, Amazon in Seattle, Washington
Description
Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.
The Senior Product Manager - Technical role is a high-impact role with ownership of critical systems, foundational technology, and new features in the areas of claims, billing, and compliance. This role will be responsible for leading Medicaid and Medicare growth strategies for Amazon Pharmacy, and delivering products that enable Amazon Pharmacy to operate safely and compliantly for govt. insurance customers while enabling new growth opportunities. In this role, your goal will be to identify gaps and new opportunities, develop AI strategy, and drive execution requirements needed to support our partners, billing teams, and customers.
As a product owner, you will have end-to-end ownership of the customer experience, from defining the product vision through building and launching the product in partnership with front-end and back end technical teams. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to compliance teams, operations and BizDev teams.
Key job responsibilities
Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision
Assume end-to-end responsibility for the strategic value, usability, and performance of our products
Manage prioritization and trade-offs among customer experience, scope, and time to market
Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market
Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals
Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives
Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture
Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience
Define and analyzes metrics that measure and benchmark product success
Drive product launches including working with public relations/marketing team, customers, executives, and other team members
Play active role in optimization and process improvements between product, design, and engineering teams
#everydaybetter
We are open to hiring candidates to work out of one of the following locations:
Boston, MA, USA | Seattle, WA, USA
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
Prior pharmacy or healthcare experience
Passionate about data, and data driven solutions
Prior exposure to regulatory guidance or authorities such as NCPDP or CMS
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.