Job Information
Ferguson Enterprises, LLC. Post-Sales Support Representative in Seattle, Washington
Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Hours Monday - Friday 8:30am - 5pm
Payrate: Currently starting at $22.50 per hour and might increase depending on experience
Ferguson is seeking the right individual to fill an immediate need for a Sales Coordinator for post-sales support!
Responsibilities
Responsible for managing the purchasing, maintenance, and delivery timelines for orders
Proactively communicate order status via phone and email
Prioritize and complete work in order from high priority to low priority
Recommend products to customers, based on customers’ needs and interests
Apply approved processes and procedures where necessary to resolve vendor concerns timely and efficiently
Assist sales team with distribution of sales documentation and product literature
Help improve customer satisfaction by ensuring accuracy and timely processing of orders
Qualifications
Prior sales and/or customer service experience
Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
Results oriented and service minded
Strong attention to detail, demonstrated integrity and professionalism
Ability to learn quickly and multi-task as well organize and prioritize work
Ability to effectively communicate both verbally and in writing
Continued focus on improving system efficiencies and business practices
The ability to thrive in an inclusive environment
Experience with Salesforce or other CRM software is a plus
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$17.77 - $35.89
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.