Think Beyond The Label Jobs

We're hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life". Responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations, post-sale clinical implementations and advanced end user training as needed both in person and through the use of virtual tools. This position is an integral part of our sales process and customer satisfaction focus. Clinical applications specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies. Provides product and clinical education to customers for assigned modality Develops and provides customer appropriate clinical in-servicing for purchased devices to meet clinical needs. Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses. Coordinates with customer, project manager, service and sales concerning product training and clinical implementation Provides clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications. Provides documentation of the clinical support process utilizing project management software. Develops and maintains positive customer relationships to ensure customer satisfaction Provides product and clinical education to potential clinical users during demonstrations and clinical evaluations Consults with Sales Team to understand the goals of demonstration/clinical evaluation Provides clinical/product support and training during the defined timeframe of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel Provides customer education in a virtual environment utilizing virtual training centers and tools Provides documentation of the clinical evaluation utilizing project management software Provides timely, effective follow-up and response to customer generated clinical questions Promotes Draeger Medical Education / Training to customers and sales team members. Presents, promotes and assists in the sale of related Draeger Hospital Solutions Portfolio products when necessary, during pre-sale / post-sale customer visits. Participates in state / national trade / symposiums as required and as schedule permits. Completes job related administrative tasks in accordance with company policies and guidelines including the following: Expense report Timecard Scheduling Calendar Documentation as required or requested by sales / clinical management Education: AS/BS/BSRC degree or the equivalent combination of experience and training. Related Experience: 5+ years of acute care experience (i.e. NICU, Critical Care ventilation) Licensed as an RRT (active and in good standing) Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred Valid Drivers License Special Competencies or Certifications: Preferred be a licensed Registered Respiratory Therapist (RRT) Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or organizational employees Proficiency in Microsoft Office Suite Knowledge of adult learning methods and/or educational program development strongly preferred Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational