Job Information
CIBC Sr. Quality Assurance Officer - Bilingual in Scarborough, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you'll be doing
As part of the Operations Management team, the Senior Quality Assurance Officer assists members of the department by assuming responsibility for administrative support activities, ensuring that the department operates in an efficient manner. The role applies detailed knowledge of clerical and administrative tasks to perform a range of specialized clerical functions including reviewing and coordinating documentation, maintaining distribution lists, preparing and submitting expense reports, planning, tracking, and conducting spot-checks and independent testing of completed work as required. successful candidate proactively identifies and recommends possible process improvements that would increase productivity and efficiency, collaborating with senior employees to develop methods and techniques to enhance performance of administrative tasks.
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
The hours for this role are 12-8pm Monday to Friday.
How you’ll succeed
Administrative Support- Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the teams.
Productivity - Processing heavy daily workload from various sources where most of the information involved is detailed and factual and must be summarized and verified
Organizational skills - Schedule own assignments while accommodating changing priorities and establish a timetable for completion while working within the context of established work plan.
Who you are
You understand that success is in the details . You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're driven by collective success. You know that collaboration can transform a clever idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it's the right thing to do.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
You can demonstrate experience in MS Word, Excel, PowerPoint, Outlook. It’s an asset if you have experience with other related systems, including Workday.
Values matter to you . You bring your real self to work, and you live our values – trust, teamwork, and accountability.
You're fluent in French and English to serve our clients in the community.
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Scarborough-305 Milner Ave 5th
Employment Type
Regular
Weekly Hours
37.5
Primary Recruiter
Fariha Chowdhury
Skills
Accountability, Business Processes, Communication, Interpersonal Communication, Office Administration, Organizational Efficiency, Taking Initiative, Teamwork
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.