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Job Information
UCLA Health Administrative Assistant II, Float - OBGYN (Santa Monica) in Santa Monica, California
Description
As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/ or faculty.
Salary Range: $24.57 - $34.87 Hourly
Qualifications
Required:
*
Demonstrated
basic knowledge of physician office policies and procedures
*
Demonstrated
computer skills including word-processing, use of spreadsheets and data entry
*
Ability
to communicate effectively with medical, nursing and administrative personnel,
regulatory agencies and study sponsors.
*
Skill
and experience in operating office machines including hospital based computer
systems
*
Skill
and experience in composing clear and understandable written memos and reports
using correct grammar
*
Skill
in prioritizing assignments to complete work in a timely and accurate manner
*
Skill
in communicating with patients, families and referring physicians with
diplomacy
*
Knowledge
of basic medical terminology.
*
Superior
typing skills to prepare correspondence, reports and other written materials
with speed and accuracy
*
Skill
in prioritizing assignments to complete work in a timely manner when there are
changes in workload and assignments, pressures of deadlines, and/or a heavy
workload.
*
Ability
to work flexible hours and travel to department clinics, as assigned.
Preferred:
*
Familiarity
with physician office billing procedures
*
Knowledge
of University's Electronic Health Record System
*
Knowledge
of UCLA School of Medicine and hospital nursing processes
*
Fluent
in Spanish
*
Bachelor's
Degree
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.