Job Information
Medtronic Opinion Leader Program Manager - Endoscopy in Santa Clara, California
Careers that Change Lives
The Opinion Leader Program Manager (OLPM) position for Medtronic Endoscopy has three main responsibilities: broad working knowledge of our areas of care and products; key liaison to cross-functional partners for the purposes of External Engagement (key opinion leaders and societies); and program management for an External Engagement landscaping and management strategy.
The External Engagement OLPM works under the guidance of Medical Education Senior Manager of the Endoscopy OU to:
Develop and maintain current working knowledge of the products, areas of care, and future interests relevant to the Operating Unit.
Collaborate closely with cross-functional business partners, product teams, and fellow CRMS colleagues to identify unmet needs in our key opinion leader networks and society relationships.
Develop, execute, track, and report out on an External Engagement Program Strategic Plan created in collaboration with cross-functional partners.
Manage select strategic advisory boards.
Establish the highest medical-scientific credibility with external customers and stakeholders.
Medtronic Endoscopy
The Endoscopy Operating Unit has created a business out of disrupting the status quo in the detection, prevention, and treatment of gastrointestinal cancers and chronic diseases. We’ve done this by commercializing transformational technologies that improve patient management and standards of care, while increasing access to our innovations across the globe.
Click here (https://www.medtronic.com/covidien/en-us/clinical-solutions/gastrointestinal-health.html) to read more about the Medtronic Endoscopy business. Medtronic is also committed to fostering a diverse and inclusive culture, and we have a great culture in Endoscopy Medical Education. Together, we can transform healthcare!
Medtronic Endoscopy is headquartered in Santa Clara, CA. This role is open to remote within the Continental United States.
A Day in the Life
Comprehensive External Engagement Program Strategic Plan for the Endoscopy Operating Unit:
Aligning goals of the External Engagement Program with the strategic goals of the GI OU, product portfolio strategies, and CRMS strategies.
Leading and resourcing KOL and society landscaping and management plans in support of collaboratively defined objectives.
Calling and conducting regular cross-functional steering committee meetings to define objectives, establish and revisit priorities, exchange updates, and facilitate real-time pivots in engagement plans as business needs change.
Maintaining an upwards reporting mechanism on progress-to-goals and metrics of the Engagement Strategy.
Developing a database to track external relationship contacts.
Ensuring continual alignment and communication with CRMS and cross-functional business partners, Professional Marketing Managers, and Operating Unit Leadership Teams.
Regularly analyzing our External Engagement strategy and making recommendations to the business to address gaps in inclusion and diversity of key opinion leaders and societies.
KOL Engagements:
Serve as initial point of contact to manage and organize all KOL engagements and maintain documentation of interactions
Initiating relationships defined in the Engagement strategy, facilitating introductions to internal stakeholders, and providing a consistent reliable touchpoint between formal engagements.
Develop relationships with KOLs and gain understanding of dynamics of a constantly evolving landscape to align with tactical initiatives
Communicating relevant information and insights from key thought leader engagements and society events to CRMS and cross-functional partners.
Advisory Boards:
Working with Leadership Team to inform and facilitate KOL connections aligned to advisory board needs, as requested.
Providing direct ownership and oversight over organizing and executing select OU strategic advisory boards.
Executing on timely post-advisory board follow up and actions.
Providing continuity of relationships between advisory board engagements.
Expertise and Insights:
Staying abreast of medical and scientific developments by reviewing current literature, monitoring competitor activities, and maintaining product knowledge.
Keeping current on strategic activities such as Endoscopy and marketing product strategies, business development and licensing activities, new product development, broad OU visions and strategies, and clinical evidence generation strategies.
Contributing to internal Endoscopy and cross-functional strategies.
Ensure all regulatory and compliance internal and external guidelines relevant to the position are followed.
Other duties as assigned with or without accommodation.
Travel approximately 25%
Must Have: Minimum Requirements
To be considered, these minimum requirements must be evident on your resume
Bachelors degree required
Minimum of 5 years of experience in CRMS/MA (e.g. medical science, clinical, affairs, regulatory affairs and/or healthcare economics) within the medical device or pharmaceutical industry with a Bachelor's degree, or 3 years with an advanced degree.
Must have at least 3 years of key opinion leader or society engagement experience.
Nice to Have
MBA, MPH, MHA, or Allied Health Degree (PA-C, CRNA, NP, RN, RT) preferred
Therapeutic area knowledge strongly preferred
Understanding current medical device regulatory requirements, healthcare system requirements, compliance standards, and ethical obligations
Understanding functional areas within CRMS (Clinical Affairs; Pre-Clinical Affairs; Healthcare Economics, Policy and Reimbursement; Mecal Education; and Medical Science, etc.)
Understanding key functional areas outside of CRMS (e.g., Marketing, Compliance, R&D)
Developing and implementing a strategic plan
Creating and maintaining trust and credibility in professional relations with all levels of clinical / technical / marketing people in corporate, clinical, and academic settings
Developing targeted key opinion leader (KOL) networks and engaging with societies
Collaborating with a focus on inclusion and diversity
Strong interpersonal skills and verbal communication skills
Effectively receiving, and providing, critique or objections to ideas
Maintaining accountability for oneself and the activities of others on joint projects
Formulating and executing research strategies using appropriate sources, adapted to answering different types of questions
Differentiating credible and relevant information from poor quality and irrelevant content
Familiar with credible sources of scientific and clinical information, such as PubMed
Understanding, interpreting, integrating, and communicating complex information
Communicating clearly and concisely both verbally and through email
Delivering persuasive reports or presentations to audiences both with and without comparable backgrounds
Working self-directed and making decisions independently
Driving towards solutions with strong problem-solving skills
Enjoying work that requires a learning mindset
Interpreting and implementing instructions issued by management
Interested in personal and professional development, feedback, and coaching
Skilled in MS Office applications
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to use a computer and communicate with peers, co-workers and external parties via a variety of media including telephone, email, instant message, social networking platforms and in person and virtual meetings.
Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView) .
This position is eligible for a short-term incentive plan. Learn more about Annual Salary and Medtronic Incentive Plan (MIP) on Page 6 here (https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=102062777&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index) .
The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by location.
Min Salary
128800
Max Salary
193200
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.