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Heath Ceramics Design Program Manager in San Francisco, California

About Heath  

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary 

Heath Ceramics is seeking a dynamic Design Program Manager to join our team. This role is a pivotal cross-functional position, collaborating closely with our Product Development, Manufacturing, Creative, Operations, and Sales teams. We seek an experienced collaborator who drives consensus and fosters goodwill among diverse stakeholders, guiding them seamlessly through our collective journey, and is eager to drive a wide variety of projects.  

Working at Heath means a serious commitment to our regenerative business model and our dedication to craft, design, and Bay Area manufacturing. We go beyond the traditional capitalist focus of profitability and growth to actively improve the lives of our employees, the environment, and society's well-being. We embrace open-book management principles, transparency, and collaboration.

Position Responsibilities

  • Develop and implement comprehensive project plans, timelines, and budgets while proactively identifying and mitigating potential risks and issues 

  • Lead cross-functional project teams, collaborating with Product Development, Manufacturing, Creative, Operations, and Sales departments to ensure alignment and successful project execution 

  • Ownership of the Creative Team’s program management, including quarterly planning and monthly sprints

  • Oversee all Creative Team project management, providing mentorship and guidance to a small team of PMs, with one direct report

  • Coordinate team off-sites and internal team-building activities

  • Advocate for and integrate a high level of design excellence into diverse areas of the company, empower others to do the same 

  • Define best practices for organizing and creating processes within the Creative Team that help carry out and explore Heath's design vision in a holistic way

  • Continuously optimize end-to-end processes and workflows to enhance efficiency, scalability, and agility across all areas of operations  

    Qualifications

  • BA/BS degree or equivalent experience

  • 7+ years experience in project and program management, ideally with a focus on physical product development

  • An alignment to Heath’s values of sustainability, collaboration, continuous improvement, and preservation of craft

  • Exceptional attention to detail, and the capacity to develop an understanding of when to pursue perfection and when good is good enough

  • Excellent communication and organizational skills

  • Excellent written English

  • Passion for process, innovation, and design

  • Ability to handle and prioritize multiple projects of different sizes and durations simultaneously

  • Takes direction openly and positively, and is very detail-oriented

    Nice to have:

  • Experience with Asana, Google Suite, Figma

  • Experience with or interest in various project management methodologies

    Work Environment/Hours/ Compensation

    This position is a full-time, exempt role, working Monday - Friday. The Heath team is distributed across California, with offices in Sausalito and San Francisco. While we welcome remote work, time together each week in person is valuable and important. This role is expected to work at least 2 days onsite in our SF and Sausalito offices.  This position pays $112,000 - $130,000, based on experience. This role reports to the Creative Operations Director.  

    Only Bay Area candidates will be considered. 

    Benefits

    We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plans, dental, vision, acupuncture and chiropractic, as well life insurance.  An annual 401(k) contribution that grows with job tenure. We offer a generous time-off allocation and a great discount on all Heath Ceramics products.

    Proud Equal Opportunity Employer

    At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

    How to Apply

    If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Thank you for your interest!

     

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