Think Beyond The Label Jobs

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

Are you looking for an opportunity to make your mark on the USAA P&C modernization journey? Look no further….

The Pricing & Underwriting Modernization Enablement team is seeking a Business Application Analyst to join the team. In this role, you will have the opportunity to utilize the Earnix tool for development of the future state rating and UW engine for the M1 products. In this role, you will be expected to:

• Adhere to SDLC principles, manage your work in Jira and actively participating in Agile ceremonies in support of the Policy Mod roadmap.

• Apply your experience and expertise in software development to find efficiencies, identify automation opportunities, and implement them as part of your daily duties.

• Quickly get up to speed on the Earnix tool and its inherent capabilities. Leverage those learnings on a daily basis.

• Work with business partners to understand business needs, turn business requirements into code, execute robust testing, perform demos, and participate in broader testing activities with our integrating IT partners on the operational system.

Provides proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications/IT platforms. Works independently to create, implement, and maintain application solutions to meet the needs of a business or organization. Proposes changes to business processes to better align to business need.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Evaluates business needs and reviews system requirements for accuracy; translates data between business users and technical developers.

• Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions.

• Provides intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

• Participates in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.

• Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams.

• Performs and may coordinate business and application/IT platform support; analyzes discrepancies and system failures.

• Facilitates and performs resolution activities to minimize business impact and avoid future exposure; informs team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact.

• Maintains proficient understanding of business processes, supporting applications/IT platform, and strategic direction.

• Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.

• Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.

• Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.

• Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls, and testing of those controls.

• Proficient knowledge of Microsoft Office tools.

• Successful completion of an analyst assessment may be required.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner [optional].

• Strong programming skills (Python, R, VBA)

• Experience implementing within the SDLC (Software Development Life Cycle)

• Experience in iterative development using Agile principles.

• P&C Insurance experience – Pricing and/or UW experience.

• Demonstrated problem-solving skills.

• Ability and desire to learn new technology and programming methods.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $74,210 - $141,830 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.