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PagerDuty Senior Security Engineer 4 - Infrastructure and Automation in Salt Lake City, Utah

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a Senior Security Engineer (Infrastructure & Identity Security) to join our diverse, customer-focused team! As a Senior Security Engineer, you will be a key technical leader driving security initiatives across PagerDuty's SaaS offerings, with deep expertise in Identity and Access Management. While you'll spearhead our IAM modernization efforts and implement robust authentication patterns, you'll also be instrumental in maintaining our overall security posture through architecture reviews, threat modeling, and automated security solutions. We're looking for a security generalist who excels in IAM - someone who can tackle diverse security challenges across our infrastructure while bringing specialized knowledge in identity and access patterns. Since we own and operate what we build, you'll collaborate with 30+ engineering teams to implement secure, scalable solutions that enhance security while maintaining developer productivity. This is an exciting opportunity to not only revolutionize our IAM strategy but also contribute to the broader security landscape of our SaaS platform.

KEY RESPONSIBILITIES

  • Lead and implement comprehensive IAM strategy across cloud infrastructure

  • Work closely with Product Engineering teams and conduct architecture reviews and threat modeling sessions focusing on but not limited to identity and access patterns

  • Design and implement modern service-to-service authentication patterns using technologies such as IRSA (IAM Roles for Service Accounts) and pod identity

  • Develop and maintain a robust secrets management framework and strategy

  • Drive adoption of principle of least privilege across all services and applications

  • Design and implement automated workflows for access reviews and certification

  • Design and implement security controls for AWS cloud infrastructure and containerized environments

  • Develop metrics and monitoring for IAM-related security events and access patterns

  • Monitor and maintain security tooling supporting infrastructure security controls

  • Design and implement security automations and tool integrations

  • Develop automated vulnerability management workflows to drive timely remediation

  • Implement automated incident response playbooks

Additional Responsibilities:

  • Mentor and guide team members on security best practices and implementation approaches

  • Participate in our team's on-call rotation, triaging and addressing security issues as they arise.

  • Contribute to roadmap and annual planning discussions

BASIC QUALIFICATIONS

  • 5+ years of experience as a full-stack Security Engineer in an AWS native, micro-service SaaS environment with focus on IAM.

  • Deep expertise in cloud security, particularly AWS services including but not limited to:

  • GuardDuty, CloudTrail, Config

  • IAM family, Secrets Manager, KMS

  • EKS, Service Mesh architectures

  • Strong expertise and experience implementing and managing identity providers, specifically Okta and/or Microsoft Entra at scale (1000+ users).

  • Strong understanding of zero trust principles and modern authentication patterns

  • Experience working with multiple development teams and technology stacks

  • 5+ years experience leading technical security initiatives, with proven ability to scope ambiguous projects, break down complex work into actionable items, and successfully delegate responsibilities while maintaining project momentum

  • Proficiency with security tools:

  • Vulnerability Management & EDR: Wiz, Snyk, Qualys/Nessus, Crowdstrike

  • SIEM: SumoLogic or Splunk

  • Experience with Infrastructure as Code and CI/CD:

  • Terraform, Helm, Chef, Ansible, Buildkite, Jenkins, ArgoCD

  • 4+ years of experience and proficiency in at least one programming language and framework (Python, Java, or similar)

  • Strong understanding of Threat Modeling principles

  • Experience with Security Incident Response & Risk Management

  • High appetite for challenging problems with a high degree of ownership.

PREFERRED QUALIFICATIONS

  • Hands-on experience implementing IAM solutions at scale

  • Experience working at a SaaS company larger than 1000 employees and 100M in revenue

  • Current or past experience with obtaining and maintaining FedRAMP authorization and other compliance frameworks (SOC 2, ISO 27001)

  • Strong problem-solving abilities with effective change management skills

  • Possesses a strong sense of ownership and a keen discernment for excellence in security systems within a SaaS environment, demonstrating the ability to distinguish what constitutes a truly robust and effective safeguarding infrastructure.

  • Demonstrated history of mentoring and coaching

  • Strong written and verbal communication skills

  • Working knowledge and experience with PagerDuty Incident Management and Process Automation products.

  • Familiarity with Corporate security needs and solutions, and ability to provide oversight and mentorship to the Corporate Security team to ensure alignment with CISO strategic initiatives and mandates.

The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts (https://careers.pagerduty.com/jobalerts) !

Where we work

PagerDuty currently has offices (https://careers.pagerduty.com/locations) in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

  • Competitive salary

  • Comprehensive benefits package from day one

  • Flexible work arrangements

  • Company equity*

  • ESPP (Employee Stock Purchase Program)*

  • Retirement or pension plan*

  • Generous paid vacation time

  • Paid holidays and sick leave

  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

  • Paid volunteer time off: 20 hours per year

  • Company-wide hack weeks

  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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