Job Information
WESTERN GOVERNORS UNIVERSITY Manager, Military Resource Center in SALT LAKE CITY, Utah
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $65,400.00 - $107,900.00
Job Description
ALL INTERNALS MUST APPLY BY: 4:4:25
The Virtual Military Education Resource Center Manager supervises the military student advisors in the Virtual Military Education Resource Center (VMERC); while developing, implementing, and monitoring effective services designed to support our military affiliated student population one -by- one. This includes support from admissions following intake through graduation. The VMERC manager will support military affiliated students to remove barriers to their education. While overseeing the VMERC center, the manager will ensure that the military and veteran students have a user-friendly experience navigating through the Resource Center prior to being directed to the appropriate department for their military education benefits. The manager will work closely with various leaders within our support teams, as well as marketing and the Edtech team to ensure that vital information is kept up to date on the VMERC. Reporting directly to the Director of Military and Veterans Benefits.
Responsibilities
Primary Responsibilities
Manages a high-performance team of military affiliated individuals to provide support for military and veteran students.
Manager must have extensive knowledge of the University's educational delivery model, policies, and procedures.
Work closely with the Military and Veterans Benefits Operations Manager, Client Relations Manager, VITAL support, and other processing teams for cohesive collaboration ensuring military affiliated students are assimilated properly after orientation with the Resource Canter.
Ensure staff are supported through professional development aimed at improving efficiencies and performing within federal and state policies and regulations.
Provide training, coaching, and performance feedback to employees.
Establish and maintain effective communication, coordination, and working relations with prospective and continuing students, faculty/mentors, and other university personnel.
Work with other departments in a professional and timely manner to ensure interdepartmental communication is maximized and student issues are resolved effectively and efficiently.
Represent the University and its students in national... For full info follow application link.
Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability , veteran status, sexual orientation or any other classification protected by federal, state or local law.