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Summary This position is located within USDA, Rural Development, in the Customer Engagement Division, under Business Center-Operations Office and the Servicing & Asset Management Office (SO). The Management & Program Analyst will monitor and provide analytical and evaluative advice and guidance on various complex loan servicing projects that affect the SO's goals and mission. This position is not Remote. Responsibilities Initiates and participates in special projects related to multiple Rural Development programs. Research issues, gathers and analyzes data, and provides reports as necessary. Reviews basic legislative requirements and provides comments to draft legislation. Identifies, reviews, and evaluates program inadequacies. Prepares documents for management officials to be used in discussions with members of Congress, high-level officials of other federal and state agencies, special interest groups and the public. Requirements Conditions of Employment Qualifications Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level (GS-12) in the normal line of progression for the position being filled. GS-13: Applicants must possess (1) year of specialized experience equivalent to at least the GS-12 level; or its non-Federal equivalent. Specialized experience is defined as analyzing and evaluating the effectiveness of program operations; researching and investigating new or improved business and management practices for application to agency programs or operations; assisting in the testing and implementation of solutions; planning, developing, and implementing a variety of operational and administrative initiatives; working with senior analysts on developing strategic vision for annual goals and long-range plans of operations throughout all organizational units; coordinating management initiatives, determining administrative management and program support trends and weaknesses; advising necessary corrective actions as needed to improve operating effectiveness. There is no substitution of education for experience at the GS-13 grade level. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-0343 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no educational substitution for this position. Additional Information Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA). Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period. Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. Refer to PUBLIC LAW 114-47-AUG. 7, 2015 for more information. To be eligible for appointment to this position, the new hire must be cleared to come on board once the results of the fingerprint check, review of the OF-306, Declaration for Federal Employment, and the candidate's Electronic Questionnaires for Investigations Processing (eQIP) entries have been reviewed and determined to be satisfactory. This position requires a favorable credit check as part of the background investigation. Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD). This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. BARGAINING UNIT ELIGIBILITY- 1942- All non-professional employees who work for the Business Center in St. Louis, MO are eligible to be covered by the bargaining unit