Job Information
Cisco Software Asset Management - SAM Analyst - 1425479 in RTP, North Carolina
What You'll Do
A Software Asset Management Analyst that will assist the ITAM team to develop and maintain Entitlement Baselines (EB) and Effective License Positions (ELP) for software contracts at Cisco. The use of EB's and ELP's will enable Cisco to stay in compliance with the contract and provide data insights needed for contract renewals and negotiations.
Contract and Publisher Management
Create & manage new/existing publishers in Flexera One
Create & manage new/existing contracts (amendments)
Stay ahead of all Tier 1 & 2 contract changes, license terms/ managing and controlling risk
License Compliance Management
Proficient in sophisticated licensing models for client (Microsoft, Adobe, Oracle, SalesForce, and many others)
Track and detail all software licenses and ensure compliance with vendor agreements
Supervise license usage and identify over-licensed or under-licensed areas
Stay informed about industry trends, standard methodologies, and new technologies in software license management
Implement continuous improvements to the software license management processes
Collaborate with the procurement team to acquire vital software licenses
Review and incorporate license changes
Update entitlements based on renewals and additional license purchases
Review and correct unassigned evidence
Entitlement and License Position Management
Reconcile software entitlements to software deployments
Identify potential risks and optimization opportunities, and work with partners for remediation
Identifying under- consumed licenses
Support GPS during renewals
Drive ownership across products and publishers
Connect with internal partners to ensure understanding and compliance with software asset management policies
Reports/Dashboards
Publisher specific compliance reports/dashboards for partners
Data Quality analysis and maintain reports/dashboards
Build/maintain software renewal tracker
Who You'll Work With
The SAM Data and Platforms team integrates platforms and automates data collection into the Flexera One SaaS platform to develop Effective License Positions to help Cisco run their software consumption, utilization and spend.
Who You Are
Minimum Qualifications
Experience with software asset management lifecycle and licensing
Experience in developing software entitlement baseline and license positions with consumption reporting, process & tools.
Bachelor’s degree or equivalent with a minimum of 5 years of relevant experience.
A minimum of 3 years of customer facing or operational experience
Preferred Qualifications
Industry process knowledge (Agile, ITIL, Process mapping)
Direct experience in Software Asset Management
Experience with creating and delivering Effective License Positions
Proven expertise and comprehensive understanding of software licensing for major vendors.
Sophisticated skills in using asset management systems (such as Flexera and ServiceNow) and proficiency in various reporting tools are essential.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.