Job Information
Kuehne+Nagel Sea Logistics Operational Revenue Care Specialist - invoicing in Rotterdam, Netherlands
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Rotterdam site is looking for a new Sea Logistics Operational Care Specialist, Revenue Care Invoicing to join our Sea Logistics team.
Je functie
Reporting to the Sea Logistics Operational Care Revenue Manager you will be responsible for ensuring that our internal customers’ experience is a positive one each and every time they engage with the Operational Care Center. Specifically, the Operational Service Representative is part of a team within Operational Care Center (OCC), who are responsible for direct interaction with Customer Care Location’s – Customer Care Locations, proactive customer service, problem solving, follow up, interaction with our customer service colleagues.
Je verantwoordelijkheden
Responsible checking the P&L based on our shipments.
Ensure all GP is correct and covering all charges and completed in time within the set parameters.
Ensure that all costs are entered correctly and completely.
Ensure that our incoming invoices are handled within the KPI’s given.
Collaborating with the operational team to ensure all information needed checking the financial correctness of our files.
To identify + structurally resolve performance gaps in collaboration with stakeholders across our CCL, OCC + Finance departments.
To systematically review + reduce the minimum provision deferrals and pending files.
You will be processing files while adhering to all policies and procedures.
Collaborate with the system process team to drive automation utilization related to Operational Care processes.
Constantly challenge the status quo when it comes to process improvement.
Maintain awareness of and adherence to QSHE (Quality, Safety & Health, Environment, Security & Dangerous Goods) programs.
Jouw skills en ervaringen
2+ years experience in a similar role or billing experience and you are willing to learn.
You will have good problem solving, communication and organizational skills.
You will have understanding of operational financial activities.
You will have the ability to pay close attention to detail.
You will have the ability to work in the office 3/2 days a week.
Intermediate skills with Microsoft Office
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.