Job Information
Eastman IT Specialist - Location Rotterdam in Rotterdam, Netherlands
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
The Role
As a IT Specialist you will be part of a service oriented helpdesk. Troubleshooting, resolving technical user problems on both software and hardware. You will manage all digital infrastructure for EMEA, and will assist or lead IT infrastructure projects, provide user support and train end users on new IT systems or procedures. You will also travel (10%) within EMEA
You are part of the local IT team (3) in Rotterdam, but also work in an international team environment on projects and support issues with Corporate IT, vendors and business groups.
Responsibilities
Desk Side Support
Act as trouble-shooter for all day to day issues within the EMEA region
Provide service to all users both on software and hardware infrastructures
Be a technical resource for IT support staff supporting Windows and mobile devices
Provide video conferencing and telecom support as needed.
Support electronic equipment disposal process.
Next to this, if you have an expertise or are eager to learn and develop in networking, datacentres or server/storage administration Eastman will help you to grow further.
Eastman Behaviors
Market Insight: Leverage market insights to guide decisions and determine what is right
Courage: Make courageous choices to innovate and accelerate value creation
Optimism: Optimistically focus on continual growth over a longer-term horizon
Bias for Action: Have a bias for action, prioritizing issues and making sound decisions, despite uncertainty or risk
Adaptability: Adaptable to market and customer opportunities quickly
Personality Traits:
Process improvement mindset
Flexible
Service oriented
Strong communicative skillset
Team player
Background and qualifications
Education in Computer Science or equivalent Minimum of five years’ experience in a relevant comparable role Analytical skills for diagnosing, resolving, and preventing infrastructure problems. Service oriented Strong interpersonal and communication skills Ability to work in a team environment on projects and support issues with corporate IT, vendors and site business groups
Interested?
For further information about this position please send your application via the apply button.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day