Job Information
Reyes Holdings Bilingual Inside Sales Representative - RCCB in Rosemont, Illinois
Responsibilities
Pay Transparency Statement: The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position Summary:
This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Inside Sales Representative will work in a team environment, with outside sales.
Position Responsibilities may include, but not limited to:
Generate new and repeat sales by providing product information in a timely manner
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
Determine customer requirements and expectations in order to recommend specific products and quantities
Accurately process customer transactions such as service requests, orders, or returns
Educate customers about products in order to improve product related sales and customer satisfaction
Setup and maintain electronic customer files
Present a professional image at all times to customers and vendors
Other projects or duties as assigned.
Qualifications
Required Skills and Experience:
High School Diploma or equivalent
Proven advanced bilingual skills, both verbal and written in Spanish.
Must be 21 years of age
Ability to independently resolve problems
Excellent verbal and written communication skills
Experience with verbal presentation skills, strong attention to detail
Ability to multi task in case of shifting priorities and follow through to completion
Proficient in Microsoft Office
This position must pass a post-offer background and drug test.
Preferred Skills and Experience:
Bachelor’s degree, or 1 year of sales work experience, or 6 months of previous beverage sales experience
Proficient working with CRM software and/ or Microsoft Office Suite
Physical Demands and Work Environment :Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.