Job Information
United Way of Connecticut C4K Client Services Representative in Rocky Hill, Connecticut
**Care4Kids CLIENTSERVICESREPRESENTATIVE
Best Place to work 2023!
We are looking for a patient, empathetic team player to join our talented group of Client Services Representatives. This position plays a critical role on the Child Services team supporting clients and providers, in accessing the Care4Kids child care subsidy in order to ensure that children can benefit from high-qualitychild care. This position is ideal for an individual seeking to get their foot in the door within an organization that is changing lives in our state for the better.
What you will do
- You will take incoming calls from CT families seeking assistance to pay their child care expenses
- You will help child care providers with eligibility and invoice questions relating to the Care4Kids program
- You will support employers in ensuring that their staff can benefit from Care4Kids child care subsidies
When and where you will work
This is a full-time position working 8:00 a.m. - 5:00 p.m. Monday through Friday and 9:00 a.m. - 6:00 p.m. every third Thursday of the month. Employment begins with in-person classroom training in our beautiful new office space! After a few months of continued learning on the job, you will be eligible to work from home for a portion of your work week.
The Pay and Benefits:
- $20.00 per hour base pay.
- Bilingual English/Spanish preferred.You'll be paid an additional $0.75 per hour worked for proven bi-lingual skills ($1.50 more per hour for Spanish and Portuguese).
- An outright 8% 401(k) contribution.
- 20 days of Paid Time Offin a calendar year - you begin accruing immediately!
- 13 paid holidaysper year.
- Generous health benefits!
- Tuition reimbursement (after one year).
- Employment at UWCT counts toward Public Service Student Loan Forgiveness.
- Supportive, culturally diverse and inclusive company culture. An environment where you will constantly be learning, including professional development and opportunities for growth within United Way.
- The opportunity to be part of a team of individuals passionate about helping the community as well as your own individual growth.