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JOB SUMMARY :

Responsible for accounts receivable operations, including payment processing and invoice troubleshooting.

This position would be ideal for an organized, data-driven multi-tasker looking to support a growing team and advance their career in a growing organization.

ESSENTIAL JOB FUNCTIONS:

· Maintain precise records of all incoming payments

· Job/Project Invoicing for paid in full, rebates and financing

· Post and export from Service Titan to Sage Intacct

· Review failed/missing payments and contact customers to resolve via phone/email

· Maintain AR email inbox and respond to requests within 24 hours

· Review/process any adjustments/refund requests

· Respond to disputes and record in Service Titan as needed

· Responsible for investigating and resolving any discrepancies in both incoming and outgoing payments

· Prepare and send invoices to clients

· Audit all receipts in a timely manner to ensure accuracy

· Create and provide reports to individual departments as needed

· Partner with accounting staff to ensure accuracy in finances

· Call on past due accounts up to 60 days/Assist Collections department as needed

· Other duties and responsibilities assigned by leadership

EDUCATION:

· Associates degree from an accredited institution in a related field or equivalent combination of education and successful experience is required

EXPERIENCE:

· 2 or more years of accounts receivable experience required

· Proficient in Microsoft Office, including Word, Excel, Pivot tables, VLOOKUPS

· Practical understanding of ERP/Accounting Software required

SKILLS:

· Ability to multitask in a fast-paced environment

· Excellent organizational skills

· Results driven

· Excellent interpersonal and conflict-resolution skills

COMPETENCIES:

· Excellent written, verbal, and active listening skills

· Analytical skills

· Strong administrative skills

· Customer focused

· Ability to work individually and as part of a team

· Strong problem-solving

· Excellent time management skills with a proven ability to meet deadlines

· Ability to act with integrity, professionalism, and confidentiality

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Sit or stand for extended periods of time

· Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday

· Ability to perform repetitive keyboarding activities and operate general office equipment.

· Extra hours/travel as required

SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.

CONFIDENTIALITY: Maintain confidentiality of all information related to the company and employees that may be encountered, either formally or informally, during the normal course of conducting business/job duties, including financial and human resources information.

DISCLAIMER : The duties listed above are intended only as illustrations of the various types of work that may be performed and are not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description is subject to change as the needs of the company and the requirements of the job change.

The starting base salary range for this position is $22-$24hr. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.

Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.