Job Information
FANUC America Corporation Associate Robot Service and Installation Engineer in Rochester Hills, Michigan
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today! The Associate Service and Installation Engineer will support the installation and service of robots and robotic systems by providing technical assistance to customers and taking on responsibility for setup, programming, troubleshooting, and repairing of robots and peripheral devices. This position will be reporting to the PSH Installation group. Primary responsibilities will include:
Install, startup and debug the system/unit being installed; support the installation through buyoff and customer acceptance.
Provide timely updates back to FAC including any incidental service issues that may arise during installation.
Provide prompt, professional, and courteous solutions to customer problems.
Troubleshoot problems and secure any needed parts as necessary.
Repair, maintain, rework, or retrofit of product and equipment.
Complete timely documentation and reports (Installation and Service reports, SVMs, Punch list, FSR’s, MIR’s, Expense, and Time Reports)
Follow Engineering guidelines and other standardized procedures to comply with the product specifications, laws and regulations.
Assist product development in testing new products.
Assist Paint lab activities as needed.
Support components rebuild and robot refurb or PM activities.
Assist in process improvement of FAC.
Travel to customer sites as required (80%). The ideal candidate will have the following experience and education:
High School Diploma or GED
Associate’s Degree or equivalent technical education; or equivalent relevant experience preferred
Minimum of two years of experience working in a related environment with robotics integration, installation, or service repairs.
Experience with analyzing and solving service and robot installation problems.
Familiar with electrical, electronic, computer science, pneumatic, hydraulics, PLC, and/or mechanical technology.
Capability to lift 50-70 lbs. effortlessly.
A valid driver’s license is required due to the travel required in this role. We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program This position does not allow for sponsorship. Equal Opportunity Employer, including disabled and veterans. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled