Job Information
EBSCO Information Services Sales Data Specialist Intern, Summer 2025 in Richmond, Virginia
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
The EBSCO Books team supports the worldwide sales organization by facilitating the timely resolution of sales inquiries while working closely with Customers, Prospects, Product Management, Order Processing, and Customer Support.
As a Sales Data Specialist Intern, you will work closely with a team of seasoned specialists and leaders who do both active selling and back-end operations. You will assist the team in working with internal staff and customers to meet the needs of libraries across the globe. Tasks include but are not limited to renewal nurture campaigns, deposit management, competitive research, daily tasks that include customer onboarding, quoting and reporting as well as assisting with projects related to our new e-commerce platform (Mosaic).
This remote position is U.S.-based only (excluding U.S. territories).
As part of the EIS Summer Intern Program, interns receive a dedicated orientation program starting on June 2 nd , and participate in enrichment and training events with fellow interns across the company. To learn more about the EIS Summer Internship Program, please visit - https://www.ebsco.com/about/internship-opportunities
What You'll Do
The primary responsibilities of a Books Specialist intern include but are not limited to:
Perform title filtering and price quote requests; familiarity with Microsoft Access and Excel
Assist Books Sales Director, Manager, fellow eBook Specialists, and Vice Presidents on tasks as needed
Create & analyze various reports covering sales results and sales opportunities
Provide written communications to worldwide sales & marketing
Set up customer accounts for the e-Commerce website & eBook management portal
Research sales opportunities based on current events, new programs of study, etc. both domestic & international
Competitive research and present to leadership by the end of the internship
Provide assistance to the worldwide sales force for Flipster Digital Magazines
Your Team
You will be welcomed as a member of the Books Sales Team within the Sales department. We promote a healthy work-life balance as we all work remotely. We use Microsoft Teams as our way of staying connected for the “in-office” feel. Our team is supportive with training and providing resources, assisted by our shared knowledge base of information.
About You
Undergraduate student graduating December 2025 or later, eligible to work in USA
Looking for a future career in sales and/or sales operations
Intermediate knowledge of Microsoft Office products (including MS Excel) including V-Lookups and Pivot Tables
What Sets You Apart
Communication skills, both written and verbal
Organizational, analytical, and interpersonal skills
Ability to multitask
Self-starter who is motivated & eager to learn
Pay Range
USD $20.00 - USD $26.00 /Hr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
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Location US-Remote
ID 2024-1669
Category Sales
Position Type Intern
Remote Yes