Job Information
Copeland Account Executive Senior in Richmond, Virginia
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
As a Senior Account Executive in Air Conditioning (AC) Sales, you will lead the business relationships with, and lead efforts to grow sales at one of the 6 largest OEM customers in the Copeland customer portfolio. This customer participates in both key commercial & residential market segments, so this high-profile position will be exposed to multiple key markets in the AC industry. While contributing to the strategic customer relationship, the Sr. Account Executive will manage the tactical activities critical to achieving the sales goals and performance that a high-profile customer expects such as managing product launches and phase-outs, managing quality and delivery issues, coordinating the development and implementation of new products and technologies and the execution of critical tasks needed for the successful execution of our sales agreement. While balancing both internal and external stakeholders, you will engage with Product Marketing and Product Management to develop tailored customer strategies, with Technical Services to provide customers technical support, with Inside Sales teammates to drive alignment of customer engagement and various internal reporting responsibilities, and with other Copeland business units to secure audience for expanding Copeland's product offering beyond compressors.
AS A SENIOR ACCOUNT EXECUTIVE, YOU WILL:
Manage and improve ongoing relationships with all key OEM customer functional areas – Engineering, Product/Program Management, Marketing, Supply Chain, Operations, Finance/AP, Quality and Senior Management.
Effectively document customer needs, priorities, pain points and timelines by using the Copeland CRM tool in order to identify growth opportunities and to clearly communicate throughout organizations of both the customer and Copeland.
Recommend and execute OEM customer-specific product and pricing strategies to secure revenue growth balanced with profitability objectives.
Coordinate with your Application Engineering teammate to provide technical guidance on Copeland products to the OEM customer. Develop a strong working relationship with Application Engineering.
Align internal resources and teams to execute effective engagements with a wide range of roles within OEM customer organizations on a variety of product, market and industry stewardship topics.
Lead or participate in internal cross-functional teams apart from Account Executive responsibilities to define and implement organizational Strategic Priority initiatives.
Negotiate commercial issues that provide a win-win solution to open tactical issues.
Travel by car (preferred) or by air two or more nights per week, at least once per month to support customers as required for success. Multiple trips in a month may be required depending on the business conditions and situations.
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
Bachelor's degree in business or mechanical/electronic technical discipline and three (3) years HVAC/R related experience
Competency with business-related software platforms for effective communication and decision development using data analytics tools
Ability to assess customer organizations to identify opportunities and to develop appropriate strategies and tactics to successfully attain profitable growth and solve difficult customer issues.
Must manage productive ongoing B2B relationships with customer contacts across various business and engineering roles.
Strong time management & prioritization skills, ability to multi-task and effectively delegate critical responsibilities to support team while delivering on-time solutions
Exceptional customer service focus, including attention to producing quality results
Legal authorization to work in the United States – Sponsorship will not be provided for this role.
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
Five (5) years of progressive HVACR industrial sales experience, including 2 years of leadership experience
MBA preferred or Master’s in mechanical/electronic technical discipline
Experience using Salesforce as a CRM tool
Copeland experience in any technical or sales discipline
Geographically mobile to enable future advancement
Why Work Remote
Our remote roles are conveniently located in the comfort of your own home. Working remotely has many benefits, such as no commute, schedule flexibility, more time with family, and increased productivity. By working remote, you will have open communication with your coworkers both onsite and offsite.
Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our compensation philosophy is simple: we pay a competitive
base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, The salary range for this role is $100,000.00 - $140,000.00 annually plus sales incentive bonus, and company vehicle, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. Our success is measured by the positive impact we make on people, our communities, and the world in which we live.
#LI-REMOTE
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Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.