Job Information
Randstad US warranty representative in richardson, Texas
warranty representative.
richardson , texas
posted may 10, 2024
job details
summary
$21 - $22 per hour
temporary
bachelor degree
category office and administrative support occupations
referenceAB_4532446
job details
Under general supervision, evaluates and processes warranty claims. Supports dealers and homeowners by phone and e-mail. Provides customer service for questions related to warranty and product registration. Provides technical support for online tools to track warranty claims and product registration. Reviews warranty claims. Resolves most non-standard warranty items independently. Refers highly unusual situations to higher authority for review and reconciliation. Requires a high school diploma or an equivalent combination of education and experience. Requires at least 2 years related experience. Excellent written and verbal communication skills. Requires a working knowledge of products and parts. Must have developing knowledge of warranty review processes. Ability to navigate SAP, Salesforce and other relevant applications.
salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: Bachelors
Responsibilities
Services to warranty and product registration, handle warranty claims.
Run reports
Attend to incoming phone calls
Work on claims - will need excellent written and verbal skills
Ability to deal with upset customers, and customers with claims that were declined
Skills
Customer Service
SAP
Claims
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
SD
samantha dougherty
- sam.dougherty@randstadusa.com