Job Information
RTX Corporation Senior Principle Customer Quality Leader (Onsite) in Richardson, Texas
Date Posted:
2024-05-22
Country:
United States of America
Location:
HTX36: Richardson, TX 3200 E Renner Rd , Richardson, TX, 75082-2402 USA
Position Role Type:
Onsite
Collins Aerospace's Strategic Solutions business unit is looking for a Senior Principle Customer Quality Engineer (CQE) to execute quality initiatives and manage processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. The CQE is responsible for supporting programs ensuring that Quality Assurance (QA) technical requirements are developed using approved development processes and procedures. The selected professional will coordinate with Mission Assurance (MA) and program management in the creation and tailoring of existing planning to administer customer and internal quality requirements to the program teams and supply base. Th e successful candidate will be at the forefront of customer interaction, playing a pivotal role in maintaining and enhancing client relationships. If you're ready to make an impactful contribution in a dynamic environment, this position offers a prime opportunity to drive excellence and innovation.
What You Will Do:
Leverage Quality best practices to influence business decision makers to assure efforts are properly focused on customer care-abouts and requirements associated with mission success.
Communicate program goals, objectives, requirements and customer feedback to all QA disciplines, cross-functional program teammates and supply base to assure alignment.
Define and analyze QA metrics.
Establish customer relations and process and validate customer corrective action requests.
Assess impact of potential customer escapes.
Act as the voice of the customer to independently assure mission success.
Demonstrate good communication skills and be able to work within a cross-functional team environment.
Qualifications You Must Have:
Typically requires 10 years prior relevant experience in Engineering or Quality including Auditing, Root Cause and Corrective Actions, AS9100/ISO900x experience.
Must have experiences with Excel, Word, PowerPoint, MS Access, MS Project, etc.
Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.
Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
The ability to obtain and maintain a US Department of Defense (DoD) government issued security clearance is required. Candidate selected will be subject to a government security investigation/reinstatement and must meet eligibility requirements.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
Active/Current US Secret security clearance
Familiar with and has some practical experience of Six Sigma methodologies (e.g., Kaizen, Lean, DMAIC, and DMADV) and or tools (e.g., ANOVA, SPC, Capability Analysis.
Working experience with AS 9100 quality management systems, and experience in aerospace-related manufacturing environment, is a plus.
What we offer:
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
This position is eligible for relocation assistance.
Learn More & Apply Now!
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
This is an ONSITE position. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market
The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.