Job Information
Travelers Insurance Company Director, Learning Partner - PI Learning Effectiveness in Richardson, Texas
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Data Analytics, Training
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$109,200.00 - $180,200.00
Target Openings
1
What Is the Opportunity?
Learning is essential to everything we do. At Travelers we identify, champion, and deliver optimal learning experiences, strategies, and solutions to meet short- and long-term business goals and objectives. As a Dir, Learning Partner, you will serve as a strategic partner with business partners, subject matter experts, and learning teams to understand business goals to influence and drive learning solutions that support short and long-term business goals across lines of business, programs, and/or functions. You will lead the analysis, evaluation, and execution of learning strategies as it relates to programs and business goals including proactively reporting metrics to leadership. You will foster strong relationships with business partners and learning teams across multiple functions. This position may manage learning and training professionals.
The key responsibilities of this leader involve ownership for the PI Learner Experience; that is delivery of consistently exceptional modern learning experience for learners across PI. This leader is accountable for driving consistency through the development of our PI Learning Engagement Model, Development of Standard Practices, Implementation of New Learning Tech and New Ways of Working (Agile), Learner Experience Surveys & Focus Groups, Capacity Planning and Prioritization process, and Project Health and Execution. A portion of this role is responsibility for PI specific Learning Metrics – this role serves as a contact/liaison to Learning Analytics and Enterprise Learning Enablement.
What Will You Do?
The below duties are expectations either as an individual contributor or managing people:
Conduct learning needs analysis to determine need, scope, and required resources and propose learning tools, resources, and methodologies to deliver optimal solutions based on business needs.
Explore new technologies providing feedback on capabilities and make recommendations to improve processes.
Gather and synthesize information to implement recommendations, gain stakeholder support, and influence solutions.
Manage consistent learning processes, procedures, and standards with the ability to coach and develop team members.
Influence and implement actionable curriculum development which may include planning, designing, developing, and outlining solutions to learning objectives. Monitor, evaluate, analyze, and report on effectiveness of learning solutions.
Lead planning and execution of projects and resources to ensure projects are delivered on-time, within scope and within budget. Review learning team member projects.
Manage, negotiate, and maintain vendor contracts and relationships.
Recommend structured methodologies and lead change management activities.
Oversee PI Learner Experience & Learning Effectiveness – Track feedback, collect data and monitor knowledge transfer, sentiment and satisfaction of learners relative to business performance and outcomes.
Gather information to report emerging needs back to L&D and business partners for continuous improvement.
Create and maintain standards of practice for key learning capabilities: Design & Development, Delivery (facilitation), and Learning Enabling Capabilities
Oversee the successful execution of the Learning Project Management Framework – Project scope, timeline and deliverable documentation
Monitor and report project health for Portfolio of Learning & Development Work – create Monthly/Quarterly Operating Review
Assess and implement new tech solutions presented by Enterprise Learning Enablement
Ensure PI Learning alignment of data practices (xAPI, course storage, data ready design, CredSpark) to HR Analytic standards
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Bachelor’s or Master’s Degree.
Eight years of experience in respective business operation or other learning and development environment.
Demonstrated experience with writing and developing learning resources.
Thorough knowledge of learning technologies, support systems, and methodologies with the ability to identify and implement those technologies.
Thorough knowledge of the business/personal insurance industry, product lines and general understanding of enterprise processes, applications, and systems.
Experience leading and managing complex projects.
Proven leadership skills with the ability to develop team members in upskilling project management skills.
What is a Must Have?
- Six years’ experience in a learning and development, training, design, or business-related field.
What Is in It for You?
Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .