Job Information
GE Vernova Channel Partner Operations Specialist in Remote, Mexico
Job Description Summary
As part of GE Vernova’s Software business whose focus is the Proficy® Software & Services portfolio, this position is responsible for end-to-end orchestration of processes and initiatives that support our Reseller and Representative partner programs, accelerating profitable Orders & Revenue growth through these important go-to-market (GTM) channels, globally.
The Channel Partner Operations Specialist is a multifaceted operations professional who will lead projects, develop & refine processes, and drive relevant program governance, enabling robust partner operations at scale.
This role reports directly to the Business Operations Leader and will partner closely with 1) the Legal & Compliance teams to ensure business and partner strategies are well understood and supported by robust onboarding & offboarding standard work; with 2) Regional Commercial Leaders (RCLs) and Channel Managers (CMs) to support adoption and execution of the same; with 3) Pricing & Finance for partner performance and discount analyses to guide regional program standards; and with 4) Sales Operations to develop, refine, and operationalize key business processes that improve partner effectiveness and performance.
Job Description
Roles and Responsibilities
Work collaboratively and cross-functionally to ensure partner onboarding and offboarding standard work is streamlined, well-documented, and consistently applied
Primary liaison with central partner team to catch and expediently act upon all channel partner inquiries that require business unit input and/or approval
Implement/refine and drive standard work that fosters more transparency around partner performance, contract renewal timelines, active + expiring deal registrations, etc., ultimately enabling more proactive partner management
Understand the history behind Partner of Record designation and leverage this to define/implement a simpler future state
Primary focal point for dissemination of all channel partner communications globally
Serve as trusted advisor across our global channel teams to ensure systems, tools, processes, programs, and enablement – present and future – translate to impactful partner experiences and profitable growth
Work collaboratively with the IT and data management/analytics teams on identified system/reporting requirements aimed at improving partner programs/experience
Channel partner analytics - leverage key performance insights to assess effectiveness and trends over time, enabling data-driven renewal decisions
Together with your Sales Operations colleagues, understand the history behind today’s Deal Registration process/implementation and leverage this to define/implement a simpler and better-integrated future state
Contract governance
Required Qualifications
Bachelor’s Degree from an accredited university / college or a high school diploma with at least 3 years of experience in project/program management, sales operations/support, partner operations/support, or commercial operations/excellence
Able to legally work in Mexico. This position can work remotely within Mexico.
Effective written and oral communication skills in English and Spanish.
Experience using SFDC, Tableau, and other commercial systems & tools
Operational experience with reseller, representative, or other commercial ecosystem partners
Proven program/project management skills
Desired Characteristics
Strong leadership skills; able to influence cross-functional stakeholders and teams
Strong operational focus and attention to detail, with a bias toward continuous process improvement
Able to drive consensus and take decisive action
High level of initiative, curiosity, and openness to experimenting with new approaches
Did you know that research has shown that women [and people of color]are less likely to apply to a job unless they meet 100% of the requirements? GE Vernova is committed to building an inclusive workplace where everyone feels like they belong and can bring their entire selves to work – this drives our innovation! Even if you don’t meet every one of the preferred criteria in this job description, we encourage you to still apply as you might be a fantastic fit for this role, or other currently open roles.
#LI-ES1
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position