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NCSU/Campus Enterprises Food Service Supervisor in Raleigh, North Carolina

NC State was named a great place to work in the 2022Forbesannual survey as the best large employer in North Carolina.NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits forSHRApermanent positions, including tuition reimbursement at any university in theUNCsystem, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.

Campus Enterprises is NC State University's division of retail and hospitality organizations NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 4 dining halls, 5 convenience stores, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 150 permanentEHRAandSHRAemployees.

For more information about why you should consider working for Campus Enterprises at NC State, visit our website athttps://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/{target="_blank"}

Essential Job Duties


This position will supervise the daily management of a coffee shop or cafe/market on the NC State University campus. Must be committed philosophically and operationally, to delivering high quality services in an efficient manner, while being sensitive to the service needs of NC State University. This position will ensure all brand related standards of excellent customer service and food and drink quality are being met, while maintaining all policies and procedures. This is a working supervisory position and all supervisors are required to be leading service during peak periods.


Minimum Experience/Education

+-----------------------------------------------------------------------+ | High School diploma or equivalency and one year of experience in food | | preparation or service activities in a commercial kitchen; or an | | equivalent combination of training and experience. | +-----------------------------------------------------------------------+ | | | Other Required Qualifications | | | | - Ability to work in a fast-paced environment | | - Strong written and verbal communication skills to effectively | | communicate with customers, peers and supervisors; and | | professionally communicate with multiple levels of employees | | within the University | | - Must follow written and/or verbal instructions | | - Knowledge of equipment, cooking methods, measurements, and food | | safety. | | - Provide outstanding customer service, including the ability to | | remain professional and respectful under pressure when dealing | | with difficult situations. | | - Excellence in completing all tasks | | - Ability to use or learn to use email and use a PC and MS Office | | Suite (or similar) proficiently. | | - Requires bending, twisting, pulling and pushing. Because of the | | nature of food service operations and working in a kitchen, you | | must be able to work in extremely hot and cold conditions | | - Must be able to lift 30 pounds above head and up to 60 pounds on | | rare occasions, with or without reasonable accommodation | +-----------------------------------------------------------------------+ | Preferred Qualifications | | | | - Supervisory experience in a high volume food service | | establishment including planning, forecasting, ordering, and | | budgeting | | - Experience in college/university food service | | - Experience as a barista | | - Experience with a menu management system | | - Experience in hiring, training, employee relations, coaching and | | team building | | - Verbal and written communication skills | | - Knowledge of proper sanitation, safety and health codes | | - Proficient in the use of computers and have the ability to learn | | new software programs | | - Experience with beginner word processing, spreadsheet, and email | +-----------------------------------------------------------------------+

AA/EEO


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-31

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