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Job Summary:

The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for an Associate Manager for Software Engineering to join us. In this role, you will help build, and deliver on a new team aimed at improving the long-term product experience of our Red Hat Enterprise Linux (RHEL) customers. We will need you to have experience managing a team in a technological, fast-paced environment, combined with a passion for improving the product and customer experience.

What will you do?

Develop the recruiting and onboarding process for new team members

Lead your team by using Open Management Principles, build and guide career development and enablement plans, provide coaching, mentoring, and guidance to your team

Ensure that operations and processes are efficient and scalable to support the growth of long term maintenance of Red Hat products

Oversee the day-to-day activities of technical teams, consisting of junior to senior maintenance engineers

Promote and guide continuous professional and personal development of all team members

Promote customer-centric mindset and enhance problem solving capabilities of the team

Collaborate with Product Engineering or Business Units, Quality Engineering, Documentation group as well as field teams like Sales function, Solution Architects or marketing teams as needed

Receive assignments in the form of objectives and define how to use resources to meet schedules and goals

Provide guidance to associates within the established company policies; recommend changes to policies and procedures

Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each situation

Follow processes and operational policies in selecting methods and techniques for obtaining solutions

What will you bring?

5+ years of experience leading engineering teams

Experience building and scaling new teams

Experience managing teams in a technical environment

Solid analytical skills and applied knowledge of a problem-solving process with a process and data mindset.

Understanding of Red Hat Enterprise Linux.

Understanding of Red Hat products and the technologies they are built on

Adept at communicating with and influencing engineers and managers

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.