Job Information
Premier Medical Group of the Hudson Valley Systems Engineer II in Poughkeepsie, New York
JOB DESCRIPTION
JOB TITLE: System Engineer II
DEPARTMENT/DIVISION: Information Technology
STATUS: Full Time, Exempt REPORTS TO: CIO
DATE: 6/2/2024
Premier Medical Group of the Hudson Valley is comprised of more than 400 dedicated team members who make patient care a top priority every day.
As an all-specialty medical practice, Premier Medical Group offers depth of care in both medical and surgical specialties in the fields of urology, gastroenterology, cardiology, rheumatology, neurology, podiatry, dermatology, gynecology, and internal medicine, including pulmonology, endocrinology, nephrology, and family practice.
We offer a full range of competitive benefits to our employees, including comprehensive medical insurance, dental and vision coverage, several voluntary benefits, generous paid time-off, paid holidays, 401K/profit sharing contribution, tuition reimbursement, and much more!
If you’re looking to join a team of exemplary employees, you’re committed to providing exceptional patient care, and you represent our core values, then we encourage you to explore our current openings.
POSITION SUMMARY:
The System Engineer Level 2 will work with members of the IT Team to ensure project implementation success, ongoing stability, availability, and performance of systems and assigned applications. This role will provide technical leadership to members of the team and will contribute to the employee review process. This role will have direct responsibility in the support of all IT infrastructure (i.e., PCs, laptops, servers, operating systems, Active Directory, storage systems, applications, disaster recovery, networking, cloud services) and other assigned systems as required.
Responsible for senior level network and computer hardware / software technical support services throughout all facilities and business associates
DUTIES AND RESPONSIBILITIES
Perform activities related to the design, build, implementation, and support of technology.
Recommends plans of action, develops, and maintains policies, procedures, and protocol changes.
Determining business needs and evaluating existing network infrastructure and systems.
Leads team to optimize the utilization of systems.
Communicate effectively with department, organization, and external entities. Must possess excellent interpersonal skills, which includes communication (both written and verbal)
Deliver timely and high-quality problem resolution and escalation services. Provide solutions for users.
Lead projects with a team centric approach.
Escalation point of contact for Desktop/Helpdesk and other support staff.
Exceptional analytical and technical aptitude.
Strong organizational, time management, and problem-solving skills.
EDUCATION & EXPERIENCE
College or technical school graduate, or similar direct appropriate work experience, or an appropriate combination of education, certification, and experience in a related field from an institution.
Minimum of (3-5) years of progressive computer hardware /software experience with direct work experience.
Industry certifications are a plus.
Strong Microsoft desktop OS and endpoint management experience.
Strong knowledge of Microsoft based server operating systems.
Strong understanding of server technology components and services.
Strong knowledge of Microsoft O365.
Mid-Level understanding of virtualized environments
Mid-level understanding of SNMP based management and monitoring solutions.
VMware experience.
Azure experience.
QUALIFICATIONS & REQUIREMENTS
Inter-office travel mandatory
Work environment may be occasionally hectic and stressful.
Heavy telephone contact and heavy support ticket documentation
Heavy technology research and self-learning.
Team based knowledge sharing environment.
After hour and weekend support required during projects and support issues.
Mandatory On call.
Flexible in work assignments.
Premier Medical Group is an Equal Opportunity Employer