Job Information
Stryker ProCare Sales Analyst (hybrid) in Portage, Michigan
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf)
As a ProCare Sales Analyst, you will ensure customers and sales representatives receive world class service by overseeing and owning the contract renewal and new contracts process by working closely with the Instruments sales force and ProCare leadership. You will be responsible for owning and driving the accountability process for renewals and warranty expirations, additional coverage, and generating contract revenue. You will own the functions of inbound lead generation, lead nurturing and revenue generation.
Who we want
High customer service. People that convey authentic enthusiasm, puts the customer first with compassion and has charisma that drive people to want to partner with you.
Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.
Collaborators. Relationship-savvy people who intentionally make and strengthen connections with both internal partners and external customers.
What you will do
Indirectly influence a team of reps to manage new contracts and renewals to drive customer success and deliver quality service and ensure regulatory, compliance, and pricing expectations are met with all interactions within the contract creation process.
Develop yearly business plans focusing on a winning renewal strategy, including off manufacturer warranty within geographical territory working cohesively with Marketing, Sales Force, and Manager. Align objectives with the business goals and work to build team goals.
Present price and terms of the contractual agreement to sales representatives and customers.
Ensure pricing integrity is met on all proposals within your territory. Work cohesively to educate the Sales Force and team members on service contract pricing and strategies.
Generate and communicate new leads to designated sales representatives for them to further investigate with the customer.
Develop and manage renewal strategy, renew contracts prior to expiration date, increase renewal rate as specified in business objectives.
Build and create ROI’s (data and presentations), proposals, and strategies for presentation.
Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty.
What you need
Required:
Bachelor's degree
1+ years of experience
Excel experience
Preferred:
Sales operations experience
Medical device industry experience
ERP systems (Oracle, SAP, CPQ) experience
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.