Job Information
Sojourner House Service Coordinator - Case Management in Pittsburgh, Pennsylvania
Overview
The Service Coordinator provides parent-focused and case management services to women in a “women with children’s” residential program. Provides family case management, assessments, develops service coordination plans, conducts individual and group sessions, and makes and tracks referrals to community providers under supervision of the Clinical Supervisor. The service coordinator is the woman’s primary case manager for life skills and children support services. The work involves meeting quality assurance standards, licensing, credentialing and regulatory compliance, and achieving program and client outcome goals as applicable to women experiencing problems related to substance abuse, life skills, and parenting. Required to participate in flexible programming and the on-call rotation.
Position Qualifications :
A Bachelor’s degree or higher in a human service area; or licensure in this Commonwealth as a registered nurse, with a minimum of two years experience in related services, preferred. Associate’s Degree or equivalent college credits plus two years directly applicable paid experience required. High school diploma or GED equivalent plus 3 years paid experience required.
Required: The ability to engage clients in a professional and courteous manner along with the ability to multitask. The Service Coordinator must possess strong computer skills including the ability to learn and record all relevant software programs for the position.
A demonstrated understanding of the dynamics of substance abuse, maternal addiction, and recovery methods; ability to conduct individual, family and group counseling session; knowledge of community resources and other support services; successful case management and record keeping skills preferred.
A demonstrated understanding of the dynamics of child development and family addiction; working knowledge of community resources and child-serving systems, knowledgeable about child management techniques and child appropriate prevention and intervention activities; demonstrated ability to conduct individual, family and group counseling sessions and educational groups; successful case management and record keeping skills preferred.
Understanding of trauma related behaviors in children.
Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems.
Flexible to meet the needs of administration and management, and ability to manage multiple tasks.
Support organization’s mission with a sensitivity of cultural diversity and workplace harmony.
Demonstrates a commitment to Sojourner House philosophy and principles of treatment.
Ability to secure Act 33 and 34 clearances/ Must obtain annual PPD test and first aid/CPR certification.
Valid PA driver’s license.
Responsibilities:
Provides primary interventions with clients as required by licensing, credentialing and regulatory standards and in-house quality standards.
Provides culturally competent services with consideration for the individual’s racial, religious, sex, sexual orientation, age and ethnic background and identification
In coordination with clinical counselors: Responsible for family case management for referral and community linkages to support recovery goals. Monitors client involvement in external services and ensures coordination of the service package with in-house treatment plan.
Responsible for client case management for referral and linkage to the justice system, housing, and access to entitlements.
Provides flexible program services to meet Sojourner House 24 hours/7 days a week requirement.
Participates in the on-call rotation so is available by telephone as per the schedule .
SPECIAL CRITERIA:
Because of program treatment philosophy, persons identified with - or who have been diagnosed with - an alcohol or other drug dependence must be abstinent for at least two years prior to employment and remain abstinent throughout employment. All candidates must be willing to adhere to the Substance Abuse/Drug Free Workplace policy including pre-employment screening.
Must complete 40 hours of continued training within 1st year of employment (25 hours thereafter annually, including 6 hours HIV/Aids and 4 hours total of tuberculosis, sexually transmitted diseases and other health related topics during the first two years of employment, plus other areas of training that may be identified as essential to job performance.
Ability to acquire Act 33/34 & FBI clearances (employer reimbursed - after contingent job offer.)
Must obtain annual TB (PPD) testing (employer reimbursed - after hire.)
Must attend and participate in all required training (after hire.)
Working Conditions:
Work the hours necessary to complete the work- must be flexible with work schedule.
Work is completed within the in-patient treatment settings.
Work with clients who have complex needs, including but not limited to: substance use; mental health; communicable diseases; verbal and physical aggression.
Ability to lift and carry light boxes of files and supplies (less than 10 pounds) and ability to lift and carry a 35 pound child on occasion.
Ability to access clients within or outside the residential facility to meet therapy/intervention services standards, including ability to drive and ability to climb up to five (5) flights of stairs when required.
Salary Description: $18.00 - $21.00
(All wages are listed as a starting rate, offers will be based off of relevant experience, education and skills)
Sojourner House, Inc. offers an excellent benefits package.
Sojourner House is an Equal Opportunity Employer and Provider
Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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