Job Information
Wabtec Corporation Global Freight Service Commercial Operations Leader in Pittsburgh, Pennsylvania
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .
It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website (http://www.wabteccorp.com/) to learn more!
Who will you be working with?
The Commercial Operations Manager will be responsible for the inquiry-to-order process (ITO) for the Wabtec product lines in North America, support sales engagements and align sales and business objectives. You will lead virtual and global project teams with stakeholders including sales, legal, finance, risk, product management, engineering, services, and other functions to maximize customer value and meet business goals.
How will you make a difference?
This role will also be responsible for the overall commercial project coordination, risk evaluation and mitigation, and associated reviews during the ITO process, driving on-time and high-quality proposals, process compliance, key metrics and business objectives.
What do we want to know about you?
Bachelor's degree in engineering, Business, or a technical field from an accredited college or university
Minimum of 5 years of experience in sales / commercial operations.
Minimum of 10 years of experience within the Transportation Industry
Minimum 5 years' experience in a services or operations role
Prior experience leading a team
Desired Characteristics
Six Sigma Greenbelt/Blackbelt certification or equivalent Quality certification
Experience managing large complex deals with multi-functional interactions
Ability to prioritize and manage multiple individual and team responsibilities for multiple complex projects
Capability to communicate with high-level management
Excellent technical and/or commercial writing and reading comprehension skills
Leading in a complex, matrixed environment with experience managing multiple deadlines
Clear thinker able to simplify complex scenarios to logical strategies/positions
What will your typical day look like?
Lead the North American Services commercial operations team, responsible for providing competitive commercial proposals and taking the lead and ownership in collaboration with the sales directors and account managers, on negotiating terms and conditions, margins, pricing and other aspects required to close contracts for complex deals.
Partner closely with the sales teams to understand customers’ needs and define the deal strategy to develop outcome-based commercial solutions to meet or exceed customer goals & objectives
Own and lead the deal process in collaboration with the cross-functional team, including all aspects of contract management, commercial proposals, deal strategy reviews, CRT (Policy 5.0) implementation, risk management and mitigation, internal costing, margin analysis, market-level pricing and customer negotiations in conjunction with internal functions
Be the focal project coordinator on all deal elements resulting in commercially sound outcome-based solutions and proposals
Present to leadership throughout the tollgate process to ensure that all commercial elements and risk factors are vetted as well as business approvals are properly secured and reflected in the scope, profitability and structure of the proposal
Progress the opportunities from the initial customer request for quotation to contract closure
Accountable to meet all KPI’s and operating metrics: order budgets, proposal timeliness (OTD), cycle time, hit rate/win rate, project profitability, VOC as well as others
Mentor and coach other team members as they manage transactional and non-complex deals
What about the physical demands of the job?
Work is predominately performed in an office environment and requires the ability to operate standard office equipment.
Ability to be in a seated position for long periods of time.
Must be able to lift up to 15 lbs. at a time.
You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.
Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).
Relocation assistance may be provided if eligibility requirements are met.
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.