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At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Filling every occasion with great food and service! We are currently seeking a Catering Operations Director for a high-volume and premiere catering department at Carnegie Mellon University in Pittsburgh, PA. Our Catering Operations Director will be responsible leading, organizing, and delivering catering solutions to meet our customer needs while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions, hosted both on-campus and off-campus.

Key Responsibilities

• Lead, coordinate and oversee all aspectes of catering events to ensure seamless execution and an outstanding customer experience.

• Develop and maintain every aspect of the catering plan from start to finish including pre-planning, event management, and post-event activities.

• Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.

• Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.

• Collaborate with the client, leadership, and marketing teams to implement effective strategies to build catering revenue.

• Foster strong client relationships to align our programs with their objectives, driving happiness and retention.

• Perform other duties as assigned to support the efficient functioning of dining service and catering operations.

Preferred Qualifications

• Associate's degree preferred but not required.

• Minimum of five years of experience in catering leadership including two years in management.

• Proven experience in leading all aspects of catering operations.

• Strong ability to supervise catering events including leading from event planning to final delivery.

• Flexibility to work evenings, weekends, and holidays as needed.

• Must be experienced with computers.

• ServSafe® Certified.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences Carnegie Mellon University.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1317376

Chartwells Higher Education

CINDY SCHOENFELD

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