Job Information
Insight Global GitHub Action Support Engineer in Phoenix, Arizona
Job Description
SUMMARY
As a GitHub Actions Support Engineer, you'll play a critical role in ensuring the smooth operation and adoption of GitHub Actions within our organization. Your primary focus will be troubleshooting, resolving issues, and supporting engineering teams as they integrate and utilize GitHub Actions for their workflows. You'll collaborate closely with technical teams, providing expert guidance and driving adoption across the company. Responsibilities include the following:
Troubleshooting and Issue Resolution:
Investigate and resolve technical issues related to GitHub Actions.
Diagnose problems, analyse logs, and provide timely solutions.
Collaborate with engineering teams to troubleshoot workflow failures.
Support and Guidance:
Assist engineering teams in adopting GitHub Actions.
Provide technical support via email, Slack, or ticketing systems.
Educate users on best practices and effective use of GitHub Actions.
Documentation and Training:
Contribute to knowledge base articles and documentation.
Develop training materials and conduct workshops to promote GitHub Actions adoption.
Continuous Improvement:
Stay up to date with GitHub Actions features, updates, and best practices.
Propose enhancements and optimizations to improve workflows.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Strong understanding of Git and GitHub.
Proficiency in YAML for defining GitHub Actions workflows.
Experience troubleshooting CI/CD pipelines and related tools.
Strong understanding of public cloud fundamentals (AWS, GCP preferred). Familiarity with other CI/CD platforms, containerization, and orchestration (e.g., Jenkins, CircleCI, Docker, Kubernetes, etc.).
Scripting or programming skills (Python, JavaScript, etc.).
Experience with GitHub Enterprise. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.