Job Information
American Express Analyst-Compliance; Platforms Strategy & Business Integration in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
American Express’s Global Financial Crimes Surveillance Unit (GFCSU), within Global Financial Crimes Compliance (GFCC), provides end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU develops and implements automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU also investigates potentially suspicious financial activity and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally.
In addition, the GFCSU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and also manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU performs a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.
Key Responsibilities Include:
Collaborate on requirements documentation and process journey creation, owning actions from ideation and implementation to monitoring and reporting.
Collaborate with cross-functional teams, such as GFCC, USIU, GFCSU and MCO teams to manage change, including identifying potential improvements, building processes, and implementing solutions
Provide support to deliver and implement large-scale business or technical changes
Assist in managing platform change needs, support with issue resolution and ad hoc business needs
Contribute thought leadership and creative problem-solving to accelerate technological advancements and drive impactful solutions.
Define and refine user stories, requirements, and conduct testing in collaboration with capabilities, end user and data science teams
Conduct data analysis to support optimizations, deployments plans, and manage backlogs in alignment with the strategic plans and partnerships
Source and leverage actionable insights and user feedback to identify and inform decision-making and prepare results for stakeholder presentations
Manage testing and validation actions for platform work efforts and/or rules
Qualifications:
2 years experience in Global Financial Crimes Compliance, new product development, technologies, or platform management
Experience with business need and requirements creation, documentation, and testing
Excellent communication skills, with the ability to engage, influence, and align diverse stakeholders
Entrepreneurial mindset with a proactive approach to problem-solving and decision-making
Strong understanding of the risks and regulatory considerations associated data and platform management
Strong technical aptitude, with the ability to explain complex platform business needs and functionalities
Proven ability to distill complex issues into clear, simple messages for diverse audiences
Highly organized and detail-oriented, with the ability to identify dependencies, resolve issues, and ensure timely project delivery
Preferred Qualifications:
UAT certification or experience with testing processes, such as Transaction Monitoring Rule optimization, BTL/ATL testing, UAT, or platform testing
Experience in User Experience (UX) research and design, with familiarity in design thinking principles
Proven ability with Agile methodologies to deliver and implement large-scale business or technical changes
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
- Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Compliance
Primary Location: US-Utah-Sandy
Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise
Schedule Full-time
Req ID: 25001826