Job Information
University of Pennsylvania Co-Responder Program Manager, Division of Public Safety in Philadelphia, Pennsylvania
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Co-Responder Program Manager, Division of Public Safety
Job Profile Title
Manager C, Protective Services
Job Description Summary
The Co-Responder Program Manager reports to the Director of Special Services and provides high level support to students, faculty, and staff who have experienced incidents of harm sensitive in nature, such as sexual assault, domestic/dating violence, and stalking and harassment or who have been impacted by a critical incident.
The Co-Responder Program Manager oversees and coordinates the newly created Co-Responder Program, a program pairing clinical social workers with Penn police to respond to mental health related matters and to provide on-scene clinical support for critical incidents. The Co-Responder Program Manager collaborates with relevant campus and area partners for coordination of the program and ongoing training and supervision of the Co-responders; with the University of Pennsylvania Police Department for shift scheduling and synchronous on scene support.
The Co-Responder Program Manager plays a key role in responding to individual crises and collaborates with other departments to support Penn affiliates in distress due to crime/incident of harm, or other critical incident. In this capacity, Co-Responder Program Manager provides individual support, advocacy, and referrals to resources.
Additionally, the Co-Responder Program Manager will, at times, represent Special Services in collaborative meetings with both University of Penn and regional support offices and play an active role in developing supportive short-term case management plans.
This position is categorized as essential personnel and serves on-call (24 hours/7 days) and will require some nights and weekends.
The hours for the position will be 10am-6pm with a flex night which will be 1pm-9pm depending on departmental needs.
Job Description
Job Responsibilities
Supervise and coordinate the Mental Health Co-Responder program. Inclusive of creating and facilitating ongoing training, supervision of the co-responders, and coordination with partner offices to schedule and support the program.
Crisis intervention: Help coordinate the operational response for emergencies involving Penn affiliates. Collaborate with Penn Police, Wellness, HR, Chaplain, EAP, and other relevant offices when there is a concern for an affiliates safety or the safety of others. When necessary, communicate with parents, families, or designated emergency contacts regarding emergencies.
Ascertains immediate needs and provides support services to victim/survivors of sexual violence, domestic/dating violence, and stalking and harassment by providing options counseling and referral to resources. When appropriate, assists the victim/survivors in developing and implementing a safety plan.
Collaborates with the University of Pennsylvania's resource and support centers, academic schools and centers, Human Resources, and the Employee Assistance Program.
Collaborate with the Director to enhance Special Services' data collection, identify trends, coordinate development of multidisciplinary responses to emerging community issues, and evaluate outcomes of programs and interventions.
Serves as an active member on Penn's Critical Incident Stress Management Team; responds to the campus community in the wake of an incident that negatively impacts the institution or its constituents.
On a rotating basis, reports to campus in the evening hours and on weekends in the event of a rape or sexual assault, a Penn affiliate sustaining serious bodily injury as a result of criminal victimization, accident, or natural disaster; ensures proper notifications are made to University officials; maintains confidentiality whenever possible.
Provide safety education to the Penn Community through general and specialized safety programing/presentations.
Other Duties as assigned.
Targeted Pay Range: $51,824.00- $90,000
This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Qualifications
Bachelor of Science and 3 to 5 years of experience or equivalent combination of education and experience is required. Master's degree in social work or clinical practioner is preferred.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Division of Public Safety
Pay Range
$51,824.00 - $90,000.00 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.