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Summary This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), USCG Training Center (TRACEN) Petaluma, CA. Responsibilities You will serve as an Information Technology (IT) Cybersecurity Specialist (CUSTSPT) in the USCG Training Center, providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable). Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include: Troubleshoot system hardware and software. Analyze incident data for emerging trends. Develop and deliver technical training to educate others or meet customer needs. Administer accounts, network rights, and access to systems and equipment. Monitor and report client-level computer system performance. Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. A one-year probationary period may be required. See Mandatory Training requirements in Other Info section You must be able to obtain a Secret security clearance All qualification requirements must be met by the closing date of the announcement. Qualifications To qualify at the GS-12 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal service. Specialized experience must include the following: Resume must demonstrate you have met the specialized experience. Identify cyber security vulnerabilities and act on tasking from cyber security specialists. Manage multiple IT projects at various stages of Project Lifecycle including developing new IT products to meet stakeholder needs. Communicating with internal and external stakeholders and customers on IT related matters. In addition to meeting the specialized experience requirement, you must also have IT-related experience demonstrating each of the 4 competencies listed below. Innovation – Deploy novel IT solutions to a constantly evolving training program. Ability to convert strategic planning into tangible usable and reliable hardware and software products. Customer Service – Work with stakeholders and customers (that is, training professionals, cyber security specialists, IT and electronics specialists, and government personnel) to assess their needs, provide information or assistance, resolve their problems or assist with development of IT related solutions to unique requirements. Oral Communication – Express information to individuals or groups effectively, considering the audience and nature of the information; make clear and convincing oral presentations, listen to others, attend to nonverbal cues, and effectively lead teams to accomplish goals. Written Communication – Ability to communicate technical requirements and resource proposals to stakeholders in written correspondence articulating action and impact of a variety of different courses of action. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position. Education This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Student Loan: Selectee(s) for this position who are newly appointed to a permanent or term position may be eligible for student loan repayment up to $10,000 (pre-tax) for one calendar year. More than one loan may be repaid if the combined repayments do not exceed $10,000. Receipt of this incentive will require a three-year service agreement. Additional Information Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here All Federal employees are required to have Federal salary payments made by direct deposit. Recruitment Incentive: Selectee(s) for this position who are newly appointed to a permanent position are authorized to receive a one-time recruitment incentive of 25% of the salary, including locality for this position. Receipt of the bonus will require a 12-month service agreement. "Newly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government. Relocations Incentive: Selectee(s) for this position who are current federal employees on permanent appointments who would be moving outside of the current commuting area of their current position to accept this position are authorized to receive a one-time relocation bonus of 25% of the salary including locality for this position. Receipt of the bonus will require a 12-month service agreement. The employee must establish a residence in the new geographic area prior to payment. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued. If you need a reasonable accommodation for the application and hiring process, please contact 206-815-2049. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation