Think Beyond The Label Jobs

Intern, Digital Services Center - 3D Print & Additive Manufacturing

POSITION PROFILE

The Intern will gain hands-on work experience by participating in work projects in the focus areas of Digital Services Center focused to Additive Manufacturing & 3D Print. They will assist in the completion of projects while learning in a professional environment. Participates in operating and maintaining additive manufacturing (AM) production systems. Follows documented processes, controls, and measurement standards in Ricoh’s AM production facilities.

Accountable for deadline compliance, cost management, equipment and facility maintenance, and quantity and quality of output produced. Performs equipment maintenance and service protocols. Support production manager and senior technicians, complying with all applicable regulatory, legal, security, and internal requirements.

JOB DUTIES AND RESPONSIBILITIES

• Performs daily production workflow processes, including manufacturing, finishing, quality check,

packaging, and shipping.

• Assist with refining the facility's production workflow, considering all regulatory and good

manufacturing practices and requirements.

• Utilizes equipment and software tools, including devices, software, and other additive

manufacturing machines and related devices as needed.

• Complies with all regulatory and production standards and certification requirements.

• Monitors usage through procedures, logs, and other administrative tools.

• Collaborates with the rest of the production team to install, operate, and maintain all equipment,

post-processing stations, tools, and other components required to produce parts.

• Maintains optimal device performance through preventative maintenance, repairs, and equipment

calibration.

• Coordinates with third-party/OEM external repair services partners or Ricoh service personnel.

• Works to achieve customer satisfaction by finishing projects accurately on time.

• Works to improve the product through refinement of post-processing techniques and tool/technology

selection.

• Supports continuous improvement and client-focused culture within all areas of the site.

• Effectively executes all quality assurance processes and standards.

• Assists in investigating production problems, customer complaints, and product quality issues;

collaborates with other functional areas to identify the root cause and assist in implementing

corrective action/countermeasure.

• Performs warehouse, shipping, and receiving functions to receive and store materials for processing

and distributing finished goods.

• Helps to track inventory of equipment consumables following company guidelines and processes.

• Supports the Production Manager in achieving site profitability by effectively utilizing site use

of materials, supplies, and labor.

• Completes documentation as necessary.

• Continually seeks to advance Ricoh’s AM production systems and standards.

• Routinely demonstrates and creates a supportive and positive work culture.

• Encourages and builds positive relationships, communicating effectively with all co-workers and vendors.

• Works closely with assigned manager to learn and understand the diverse issues of the assigned function

• Researches, provides analysis, and offers solutions relating to a variety of functional projects

• Performs other duties as assigned

QUALIFICATIONS (Education, Experience, and Certifications)

• Student must be currently enrolled in an accredited college or university or recently graduated within one calendar year of the program deadline.

• Industry-specific certifications are a plus.

• An understanding of CAD, 3D, or mesh modeling is suggested.

• Hands-on experience in woodworking, clay modeling, or any other craft that requires a blend of dexterity

and precision is an asset.

• Experience with standard business software required.

• Prior experience in packaging & shipping operations a plus.

• Students required to be enrolled or have received a degree in a related major in the department of interest and posses some former work or internship experience

• Students must have a cumulative GPA of 3.0 or higher

• Students are to successfully complete all required screenings prior to hire

KNOWLEDGE, SKILLS AND ABILITIES

• Good verbal and written communication skills and ability to understand technical documentation.

• Ability to work with others.

• Ability to handle, clean, and polish robust and delicate parts.

• Ability to follow written work instructions.

• Must work semi-independently. The successful candidate can stay on task, finishing tasks within

reasonable times.

• Willingness to adapt to a changing work environment and duties.

• Willingness to learn current technology and trends in the industry.

• Highly motivated; can handle multiple assignments and operate effectively in a production environment.

• Adapts to changing circumstances and works confidently despite stressful situations.

• Keeps workspace clean and organized.

• Ability to use, calibrate, and help troubleshoot manufacturing equipment safely.

• Maintains positive employee relations—possesses the ability to establish effective communication with team

members by encouraging open and honest communication, receiving feedback, and giving feedback.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Work is performed in multiple environments, including typical office and manufacturing.

• Requires careful handling of delicate parts.

• Requires regular communication with the quality, production, and engineering teams.

• Work is fast-paced and deliberate due to the impact of the applicant's decisions on production results.

• Minor physical effort is required, which may involve extended periods of standing, walking, or similar

activities.

• Requires moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, etc.)

• Overtime and on-call schedules may be required to complete tasks on time.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

EEO/Affirmative Action Employer -- M/F/Disability/Veteran