Job Information
Buffalo Rock Company Sales Support Retail - NON CDL Seasonal/Temporary Assignment FT-Reference #: 8899 in Panama City, Florida
Reference #: 8899 Retail Sales Support (SS)- Seasonal/Temporary FT Organization Name: Buffalo Rock Company Job Department: Retail Reports to: Retail Sales Supervisor Work Schedule: May require additional hours not scheduled; Must be flexible Job Type: Regular Job Status: Seasonal/Temporary FLSA Status: Non-Exempt
Summary/Objective
The Retail Sales Support (SS) is a key member of the Retail Team. This is an entry level position that assists with the delivery and merchandising of product and provides relief coverage for route vacancies created due to vacations, holidays, personal days, or terminations.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Essential Functions
Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
Service all accounts in accordance with Buffalo Rock standards.
Ability to drive to and from customer sites.
Develop and maintain positive professional customer relationships.
Properly complete all required paperwork to Company Policy and timeline.
Communicate daily with supervisor any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Achieve required percentage of Strategic Execution Objectives.
Execute and achieve all account program key objectives.
Properly rotate all products in accordance with the Buffalo Rock Policy and Procedures.
Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
Required to work weekends and non-traditional hours as needed.
Attend all scheduled meetings requiring your presence and / or participation.
Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
Perform all other duties as assigned.
Other Duties and Responsibilities
*
Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
*
Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
*
Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
*
Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
*
Honor and follow through on all business commitments.
Competencies
*
Accuracy - Ability to perform work accurately and thoroughly.
*
Accountability - Ability to accept responsibility and account for his/her actions.
*
Communication, Written - Ability to communicate in writing clearly and concisely.
*
Communication, Oral - Ability to communicate effectively with others using the spoken word.
*
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
*
Mathematics - Ability to use mathematics to solve problems.
*
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
*
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
*
Organized - Possessing the trait of being organized or followi g a systematic method of performing a task.
*
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
*
Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
*
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Work environment
This position is subject to working conditions related to the individual unique working conditions at each account.
Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.
Physical demands
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Lift/Carry