Job Information
TTEC Manager, Talent Acquisition in Pampanga, Philippines
Bringing smiles is what we do at TTEC… for you and the customer. As a Talent Acquisition Manager working onsite in San Fernando, Pampanga, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Talent Acquisition Managers lead a team of Talent Acquisition Specialists to meet aggressive recruiting targets in support of specific client needs. This includes establishing high-volume sourcing strategies and tactics; implementing and modifying customized interview, testing, and screening tools; and making continuous process improvements to the recruiting process resulting in higher recruiting yields and better quality hires..
You'll report to Senior Manager, Talent Acquisition Delivery
During a Typical Day, You’ll
Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.
Manage a strategic and tactical sourcing plan to support specific hiring goals.
Manage, develop and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams and internal and external stakeholders
Improve the key success metrics associated with hiring goals
Motivate, hire, and retain an outstanding Talent Acquisition team
Ensure compliance with TeleTech's hiring processes and tools
Oversee hiring for general and administrative (G&A) roles and provide high-quality candidates in a timely manner
What You Bring to the Role
Bachelor’s Degree
Prior 6 years experience managing a recruiting team in a high-volume recruiting environment
Motivate a team to achieve aggressive goals under tight deadlines
Strong knowledge of Taleo, HRMS, or other applicant tracking system
Sourcing expertise using internet job boards, or other job seeker database systems
Lead and influence others by example, coaching, and mentoring. High level of integrity, judgment, accountability, and follow-through
Successfully able to manage multiple on-going projects and knowledgeable with local and state employment laws
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
Title: Manager, Talent Acquisition
Location: PH-Central Luzon-Pampanga
Requisition ID: 03UQE