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Carmeuse Americas IT Network Engineer in Ottignies-Louvain-la-Neuve, Belgium

The IT Network Engineer will be responsible for establishing stability and simplifying connectivity to improve the user experience of IT delivered services. The position will have global responsibility, supporting North America, Europe, and additional regions across all Carmeuse locations.

Responsibilities:

  • Troubleshoot network (LAN, WAN, DNS, DHCP etc.) and firewall-related issues while providing excellent customer service according to priorities based on business impact and urgency

  • You manage the lifecycle of the existing infrastructure to keep it modern and up to date

  • You automate tasks and come up with improvements to increase efficiency

  • You collaborate with project managers and technology teams to deliver efficient and quality projects

  • You work closely with vendors, partners, and other relevant stakeholders

  • You create technical documentation and review it regularly

  • You provide guidance to other engineers and share knowledge via technical sharing sessions with the Service Desk

  • You conduct latency optimization testing identifying breakages and recommends solutions

  • You support a secured wireless environment

  • You also support of datacenter migrations, upgrades, and redesign

  • You finally support of global HQ, regional, and plants with Cisco and Meraki devices.

Requirements:

Basic requirements:

  • Bachelor’s degree in Business, Information Technology, a related field, or equivalent work experience

  • Basic understanding of Business Operations (OT) concepts

  • Advanced understanding of ITSM Framework (ITIL). ITIL Foundations certified required

  • Must have relevant licenses or certifications- CCNA

  • At least 5 years’ technical expertise in switching, routing, security (firewalls), wireless systems

  • Expert knowledge of troubleshooting layer 1, layer 2 and layer 3 issues

  • QoS design, deployment strategies and architectures experience

  • Monitoring tools like CA eHealth, Solarwinds Orion, PRTG, or Ciscoworks

  • Understanding of various network storage (SAN/NAS) & backup technologies.

Needed skills:

  • Good communication skills – collaborate with technical and non-technical stakeholders and be focused on problem solving and secure end-user satisfaction of our services

  • Previous experience working in Global Teams

  • Time Management

  • Teamwork & Work Ethic

  • Critical Thinking & Problem-Solving

  • Technical Writing

  • Organized and structured way of working

  • Curiosity & Avid Learner

  • Local Language (min. C1 or Native); Fluent in English (written & spoken)

  • Open to related travel (+/- 35%).

Why Carmeuse?

  • We truly believe that where you work matters and, as a family business, we know what makes our employees happy!

  • Permanent contract

  • Flexible working hours

  • Home working policy

  • Competitive salary package and benefits

  • A lot of growing possibilities

  • A strong HR and training policy to develop your skills

  • Work life balance.

#LI-Hybrid

The recruitment process :

If you apply for this great position, you could go through these different steps:

  • Olivia Braszko, our Talent Acquisition Lead will analyze your Résumé and cover letter

  • A first "Teams" interview will be scheduled with Olivia. You will take 2 personality questionnaires. Olivia will want to know more about you, as a person and as a professional. She will assess your motivations and answer to your questions

  • You will have a second interview with Dorian Popovici (IT Network Manager) and Frank Bautti (our IT Solution Architect) and Aurélie Mordant (our HRBP)

  • The last interview will take place with Stephen Hiber (Group Technology Director).

Requisition ID : 192446

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