Job Information
Carmeuse Americas Field Service Responsible Europe in Ottignies-Louvain-la-Neuve, Belgium
The Field Service Responsible delivers Field services to our customers.
Especially you manage and operates the fleet of pilot & measurement units which are placed at customer sites for qualification trials purposes or technical services.
You are responsible for maintaining all the units in proper operation order and safety and also to propose and realize upgrade of existing tools or develop new tools to answer new needs from the market (from lab scale to pilot scale).
You are responsible to units planning and availabilities.
You are a fully involved member of the team providing technical support & Services to our customers. You work very closely with the field support engineers, sales team and the customer.
Your Responsibilities & Tasks
You Manage tools and mobiles units dedicated to trials & services for markets and customers according to budget
Maintain and operate existing trials tools/pilot units for customer/market needs
Keep continuous optimization of existing tools/pilot equipment's for continuous improvement of our quality/level of services and reliability
Develop / design / build new pilot / tools
You apply and enforce Safety
Ensure safety of operation of all our tools / pilot equipment (with CE marking for example, applying the 3 green lights process… )
Guarantee the execution and application of safety procedures inside Carmeuse and at customer (risk analysis during trial preparation at any scale: lab – pilot – industrial, …)
Continuously question and optimize safety tools and procedures for all our operations / procedures (existing one and new ones)
Organization
Organize mobile units' delivery and installation with our customers
Organize / manages stakeholders / sub-contractants according to deadline, planning and budget
Place PR and PO in SAP system according to internal process and budget.
Your Profile
Basic requirements:
Background in electro -mechanics (able to read / understand electrical & mechanical drawings)
BA5 ability (electricity) (able to fix basic electrical issue)
Forklift license is a plus
5 years' experience minimum
Good knowledge in Office tools (Word, excel, powerpoint, …)
Fluent English + and local language
Open to travel locally and in EU
Driving license.
Needed knowledges:
Knowledge in electro-mechanics
Knowledge in safety rules
Basic understanding of chemistry is a plus.
Needed skills:
Customer focus
Planning, organization & management of priorities / tasks / sub-contractor
Problem solver, creative
Ability to work autonomously and write reports
Ability to handle difficult / unexpected operational issues, stressful situation
Flexibility
Team spirit
Diplomatic.
Why Carmeuse?
We truly believe that where you work matters and, as a family business, we know what makes our employees happy!
Permanent contract
Flexible working hours
Home working policy
Competitive salary package and benefits
A lot of growing possibilities
A strong HR and training policy to develop your skills
Work life balance.
#LI-Hybrid
The Recruitment Process
If you apply for this great position, you could go through these different steps:
Olivia Braszko, our Talent Acquisition Lead will analyze your Résumé and cover letter
A first "Teams" interview will be scheduled with Aurélie. You will take 2 personality questionnaires. Olivia will want to know more about you, as a person and as a professional. She will assess your motivations and answer to your questions
You will have a second interview with Aurélie Mordant, our HRBP, and Céline Dewaghe, our Tech Partner Manager.
Requisition ID : 192485