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Heritage Bank Loan Quality Control Specialist (On-site) in Olympia, Washington

Base Salary Range:

*Level I - * $20.50 - $25.62 - $30.75 per hour

*Level II - *$22.04 - $27.55 - $33.06 per hour

Depending on qualifications and experience Loan Quality Control Specialist I or II may be considered.

At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day. pro-rated from start date and/or hours worked. *To view Benefits Summary: Apply > Current Openings > position > attachment.*

Position Overview

Heritage Bank is seeking a *Loan Quality Control Specialist *to join our Loan Operations team. The *loan quality control specialist *is responsible for the accurate and thorough administration and review of simple to moderate loan files, while providing quality customer service to internal/external customers..

This position is full time, Monday to Friday, fully on-site in Olympia, WA. 

The successful candidate: 

  • Performs quality control review of simple to moderate loans on the commercial, consumer and mortgage system.
  • May perform review of daily critical maintenance reports for all monetary and nonmonetary transactions to ensure all transactions are appropriate and supported by applicable documentation.
  • May assist with data gathering and report compilation on audits and exams, as requested.
  • Contributes to the success of the department with willingness to share in all department responsibilities and provide back- up assistance, as required or assigned.
  • Gains working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.
  • Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.

Requirements: 

High School Diploma or equivalent -- required. Associates degree in Accounting - preferred.  

*Level I - *1+ year recent experience in a mid-level lending support role, which includes current working knowledge across various functional loan servicing areas required.

*Level II - *2+ years recent experience in a loan documentation and/or loan quality control role, which includes current working knowledge across various functional loan servicing areas required.

Equivalent combination of education, training and experience may be considered.

Provides an exceptional level of quality service for internal and external customers and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner.

Effective listening verbal, written and telephone etiquette business communication skills, with the ability to read, write, speak and understand English well.

Working knowledge and understanding of lending policies, procedures, and terminology related to banking laws and regulatory requirements applicable to loan servicing and lending operations.

General knowledge of loan documentation, with the ability read/interpret loan documents or authorizations, ensuring accurate data input and/or approvals h

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