Job Information
Kelly Services Field Service Technician in Oak Grove, Oregon
Field Service Technician
Location: Oak Grove, OR + 50% Travel
Type : Direct Hire
About Us:
Kelly Engineering is actively seeking a qualified Field Service Technician to join our client's innovative team. This position is based in Oak Grove, OR. Our client is a leader in manufacturing large complex equipment. This is an exciting opportunity for someone who enjoys making an impact and not feeling like just a number. It's an opportunity to be at the forefront of cutting-edge technology with a team that feels like family! You will have opportunities to grow both professionally and financially. This position will pay $35-$45 hourly (based on skillset, location, experience level) with spot bonuses for sales on top plus a full benefits package.
SUMMARY
To promote and secure sales of field service maintenance, service agreements and replacement parts. To accurately consult and oversee installation, start-up and on-site repair of Company equipment. To train operators, electricians and maintenance personnel on proper procedures for operation and troubleshooting.
RESPONSIBILITIES
Actively promote and secure sales of field service and replacement parts for previously commissioned machinery, upgrades or rebuilds not requiring re-engineering design.
Accurately oversee and consult customer on proper installation, startup, commissioning and be an active participant through final customer acceptance testing when requested.
Perform onsite consulting and repairs in scope of supply as defined in work instructions, which are based on customer Purchase order.
Make recommendations to customer for modifications and adjustments to machinery and/or systems to ensure proper operation and performance.
Consult, orientate and train mill personnel on operational criteria of the equipment used, with a focus on safety, performance and preventative maintenance.
Consult, orientate and train mill personnel on the proper methods to identify and request replacement parts for reordering purposes.
Promote company’s commissioned products and service for continued operations (parts/machine upgrades/services).
Participate in testing and inspection of new machinery /system in manufacturing process.
Generate leads for equipment sales earmarking potential engineering services required for replacement machines or major system upgrades.
Review customers inventory to ensure adequate supply for continued operations.
Support sales department when requested to promote future equipment system sales.
Support engineering and manufacturing departments by recording deficiencies that should be reviewed for potential refinement.
Communicate major problems encountered in the field in a "real time" method to engineering department to ensure criteria is addressed in an appropriate fashion i.e.; product liability, performance and warranty.
Maintain a working knowledge of new developments, techniques, and products in the industry.
Maintain and provide accurate and timely reports and adhere to corporate policy.
Education and/or Experience
5+ years of mechanical experience
Experience with customer facing roles – sales, customer service, field service, etc.
PLC knowledge
Experience traveling domestically and internationally very helpful
College or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current Driver’s License and Valid US Passport with ability to travel both foreign and domestic up to 50% of the time.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.