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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12592571

Position Overview

This position is responsible for developing, implementing and recommending policies and procedures for the Quality Assurance function. Responsibilities include day-to-day operations of the Quality Assurance department reporting to the Quality Assurance Manager. This position is accountable for ensuring that all production activities are in line with company goals.

\ Responsibilities\ \

Essential Functions

• Plan department operations, establish priorities and utilize knowledge of processes and methods, equipment capabilities and staffing requirements
• Supervises inspection of inbound finished goods and maintains knowledge of and responsibility for customer RMA returns as they relate to quality issues
• Selects, applies, and interprets basic quality tools and techniques such as Pareto charts, histograms, check sheets, flowcharts, SPC charts, etc.
• Describes, selects, and uses appropriate measurement equipment and evaluates measurement results to determine conformance to specifications.
• Understands and applies corrective action processes, including failure analysis, 8Ds, 5 Whys, etc. to determine root cause and corrective action
• Interprets blueprints, drawings, specifications, and procedures to perform inspection, testing, or other job functions
• Performs product and process audits assigned
• Support, establish and promote safe, productive inspection procedures for each item; train and enforce their consistent implementation, provide retraining as necessary, follow-up to ensure requirements and standards are consistently met
• Personally ensure maintenance of a clean, well-groomed and efficient work environment that is completely free of damaged or non-useable materials; this requires proper redirecting of excess materials, immediate removal of trash, unsafe or damaged pallets, plastic wrap, used cartons or any other discrepancy that would distract from the most efficient possible use of available work space; this also includes repackaging of product found to be in damaged cartons, re-stacking and organization of pallets, and continuous optimum organization of all racks, staging lanes and aisle-ways
• Additional duties may be assigned
• Identifies and labels non-conforming product and coordinates the segregation of non-conforming product to the appropriate location.
• Recommends dispositions on non-conforming product to the material review board (MRB) or other authority

Physical Demands

• This position requires 20% clerical and planning and 80% material handling, processing RMAs, and/or walking and assisting production employees
• Work is primarily performed on the manufacturing floor where noise levels may be moderate or high and hearing protection may have to be worn
• Eye and foot protection may have to be worn
• Lifting weights up to 30 pounds may occur regularly, with a potential for lifting weights of up to 45 pounds on an occasional basis.

\ Qualifications\ \

Skills

• Working knowledge of a manufacturing and/or distribution environment.
• Must possess a highly developed level of creative skill and resourcefulness to supervise the Quality Assurance function
• Must demonstrate the ability to apply critical thinking skills to determine the best solution/approach, to maintain budget controls and to assist the Quality Assurance operation
• Has or will possess advanced abilities in, and knowledge of, all duties outlined above, and the ability to clearly communicate both verbally and in writing
• Ensures that all electronic schematics, blueprints and test equipment used by the department are legible and/or calibrated using precision measurement tools
• Accuracy and timeliness
• Ability to read blueprints and apply statistical techniques
• Ability to effectively communicate in verbal and written English
• Ability to utilize Microsoft Office including Word, Excel, and Outlook at a basic level
• Meets customer needs and objectives
• Decision making abilities and judgment

\ Education & Experience\ \

Education

• High School Diploma or equivalent, two-year technical degree preferred

Experience

• Coursework in related field OR equivalent experience
• 3 to 5 years experience in Quality Assurance preferred

\ What We Offer