Think Beyond The Label Jobs

Job Summary:

WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised ofglobal market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12,000 clients worldwide. Live Nation Concerts is the largest provider of liveentertainment in the world promoting more than 40,000 shows and 100+ festivals annually fornearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1,000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it’s no wonder we are certified as a Great Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,forward thinking and committed. At Live Nation Entertainment, our people embrace thesequalities, so if this sounds like you then please read on!WHAT THIS ROLE WILL DO• Understand the HOB Hospitality Zone• Greet all guests promptly and courteously in a professional manner• Control the flow of guests coming into the restaurant and those who are waiting for atable• Obtain guests’ names, number in party, physical description, arrival times and any needsfor children when applicable• Direct guest to an appropriate location when on a wait• Utilizing the HOB reservation system, estimate and quote accurate wait times for tables• Show guests to tables, place menu in guest hands, wait for guest to be seated beforeleaving the table• Anticipate and respond to guest needs (guest satisfaction)• Market current and future shows, menu items and retail by placing all marketingliterature on dining tables• Properly answer guest questions regarding the menu, music hall, events, related art,music, history and artists appearing at the House• Thank each guest for visiting the House and invite him/her to return in a friendly andsincere manner• Communicate to door host, kitchen and Manager on Duty the wait time, parties of eight(8) or more, and any planned special event; any and all information is necessary toensure proper flow• Communicate to kitchen when large parties and special event parties have been seated• Keep host area clean and organized throughout the shift (shift mechanics)• Keep floor in host area free of spills, food, trash or other obstacles• Polish and clean all entry door windows throughout the shift• Maintain HOB safety and sanitation standards• Assist other employees and departments as needed (teamwork)• Adherence to standard operating procedures• Required to occasionally work Special Events that are scheduled throughout the venueWHAT THIS PERSON WILL BRINGRequired:• High School Diploma• Working knowledge of restaurant operations, seating procedures, guest relations,problem solving• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, andinterpersonal skills• Ability to diffuse possibly volatile situations with tact and diplomacy• Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency ofservice and performance of overall operations• Ability to adhere to the HOB uniform and appearance policy• Efficient in basic computer skills• Flexible availability- Position may require days, nights, weekends and holidaysPreferred:• High skill level of Open Table and/or other reservation software• Point of Sales (POS) knowledge, preferable MICROS• Previous Customer Service/ Host experience• Skilled in interpersonal communication and teamworkPhysical Demands/Working Environment:• Working environment is fast-paced, often loud and stressful• Position requires extended periods of prolonged standing and working on your feetEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.You will be working in an inclusive environment and be encouraged to bring your whole self to work. Wewill do all that we can to help you successfully balance your work and homelife. As a growing business wewill encourage you to develop your professional and personal aspirations, enjoy new experiences, andlearn from the talented people you will be working with. It’s talent that matters to us and we encourageapplications from people irrespective of their gender, race, sexual orientation, religion, age, disabilitystatus or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 andover), ancestry, color, religious creed (including religious dress and grooming practices), family andmedical care leave or the denial of family and medical care leave, mental or physical disability (includingHIV and AIDS), marital status, domestic partner status, medical condition (including cancer and geneticcharacteristics), genetic information, military and veteran status, political affiliation, national origin(including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeedingand medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, andgender expression, sexual orientation, or any other basis protected by applicable federal, state or locallaw, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirementsof the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California FairChance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason,Live Nation will make reasonable accommodations for the known physical or mental limitations of anotherwise qualified individual with a disability who is an applicant consistent with its legal obligations todo so, including reasonable accommodations related to pregnancy in accordance with applicable local,state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nationalso wishes to participate in a timely, good faith, interactive process with a disabled applicant todetermine effective reasonable accommodations, if any, which can be made in response to a request foraccommodations. Applicants are invited to identify reasonable accommodations that can be made toassist them to perform the essential functions of the position they seek. Any applicant who requires anaccommodation in order to perform the essential functions of the job should contact a Human ResourcesRepresentative to request the opportunity to participate in a timely interactive process. Live Nation willalso provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpreted as acomprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned tothis job.Live Nation recruitment policies are designed to place the most highly qualified persons available in atimely and efficient manner. Live Nation may pursue all avenues available, including promotion fromwithin, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs,college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for this position onlyand is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.It is estimated based on what a successful Colorado applicant might be paid. It assumes that thesuccessful candidate will be in Colorado or perform the position from Colorado. Similar positions locatedoutside ofColorado will not necessarily receive the same compensation. Live Nation takes into consideration acandidate’s education, training, and experience, as well as the position’s work location, expected qualityand quantity of work, required travel (if any), external market and internal value, including seniority andmerit systems, and internal pay alignment when determining the salary level for potential newemployees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be usedin compensation decisions.

About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.