Job Information
MyFlorida HEALTH SUPPORT TECHNICIAN - 64028384 in NORTH FORT MYERS, Florida
HEALTH SUPPORT TECHNICIAN - 64028384
Date: Jun 21, 2024
Location:
NORTH FORT MYERS, FL, US, 33903
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 831866
Agency: Department of Health
Working Title: HEALTH SUPPORT TECHNICIAN - 64028384
Pay Plan: Career Service
Position Number: 64028384
Salary: $32,760.00 to $34,000.00
Posting Closing Date: 07/01/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
This is an open Career Service Health Support Technician position with the Department of Health in Lee County.
Your Specific Responsibilities:
This Health Support Technician position is under the supervision of the Medical Laboratory Technologist II – SES and is headquartered at the Florida Department of Health in Lee County, Pondella site. This is a responsible position requiring the ability to plan and act independently as well and as part of a team. Incumbent handles protected health information following Department of Health, HIPAA, and Information Security and Privacy Policy. Employee abides by State/Federal laws governing health information. This is a “need to know” position with access to the following information sets: Hepatitis, HIV, STDs, HMS, lab, and medical records.
Incumbent will have excellent oral and written communication skills; be very organized; conscientious and detail-oriented; have good interpersonal skills; be compassionate with positive attitude; be knowledgeable of medical terminology with skills of counseling, teaching and educating clients; ability to multitask in a fast-paced environment; work with community agencies and make appropriate referrals. Incumbent will have understanding and knowledge of cultural diversity especially with sensitivity to clients’ alternative lifestyles. Bi-lingual in English and Spanish or English and Creole preferred.
Outreach
Works in conjunction with outreach, health education, and Disease Intervention Specialists staff during outreach activities.
Participates in health fairs, community projects and other local projects that will fulfill outreach/prevention responsibilities for the citizens of Lee County.
This professional must be able to do counseling and testing at various sites throughout the community.
Jail Linkage Support
Brings at-risk inmates to testing.
Assists in linking clients with positive/reactive test results to treatment and other needed follow-ups.
Screens for HIV, Syphilis, and Hepatitis C through blood draw.
Obtains urine and/or self-collected swabs for Chlamydia and Gonorrhea testing.
Arranges for inmate immunizations for Hepatitis A, B, flu, and Gardasil as needed and available.
Health Support Functions
Assists in the collection and processing of blood specimens. These include: drawing blood, collecting patient self-collected urine and swab specimens from persons served for laboratory testing; using proper techniques and tubes, and assuring proper post phlebotomy care.
Orders tests in HMS.
Assists staff in completing and maintaining records of clients.
Job Enrichment
Attends and participates in staff development trainings; team and staff meetings; in-service; and continuing education.
Prepares records, submits documents, and reports as required.
Maintains employee activity reports (EARs).
Submits timesheets in a timely fashion.
Miscellaneous Duties
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:
Knowledge of basic medical terminology and public health principles, practice and techniques.
Knowledge of Office procedures & practices
Knowledge of techniques for effectively dealing with people
Knowledge of correct spelling, punctuation & grammar usage
Knowledge of standard business formats & styles for letters and business forms
Knowledge of theories & concepts of preventative health care
Knowledge of techniques for handling telephone calls in a courteous & efficient manner
Knowledge of methods of data collection
Knowledge of the principles & techniques of records management
Knowledge & ability to assess budgetary process
Skill in operating a personal computer
Skill in use of medical equipment & instruments in providing nursing care
Ability to operate general office equipment
Ability to follow office procedures & practices
Ability to understand & apply applicable rules, regulations, policies & procedures
Ability to communicate effectively
Ability to follow instructions
Ability to review data for accuracy & completeness
Ability to work independently or with minimal supervision
Ability to establish & maintain effective working relationship with others
Ability to interview clients to identify needs
Ability to prioritize individual workload
Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
Ability to lift and carry up to 50 pounds as needed
Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc
Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A
Other job-related requirements for this position:
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross Shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
Must have a current CPR certification or obtain such certification during employment.
This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.
Training required upon hire: Hepatitis 101, Hepatitis Virology, HIV 500/501, HIV/Hepatitis/syphilis rapid test administration, HIV Orasure testing, Gonorrhea and Chlamydia Aptima test specimen collection, STD 101 for Clinicians, other trainings as available.
Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
This position will abide by all state and federal laws, rules, and DOH policies and procedures.
This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential
information. Background screening is a condition of employment.
Working hours: (A) Daily from8:00A.M.to5:00P.M.(B) Total hours in workweek40(C) Explain any variation in work (split shift, rotation, etc.)
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
North Fort Myers
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Fort Myers
Nearest Secondary Market:Cape Coral