Think Beyond The Label Jobs

Full Time Sales Manager

The Sales Managers purpose is to uphold the Carters mission, vision, and values in order to support a high performing team that consistently delivers top end results.

ESSENTIAL JOB TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT

People

• Communicates professionally and effectively with the team; management and associates.
• Regularly communicates employee concerns to the Store Manager for quick resolution.
• Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.
• Offers consistent, in the moment, feedback to store team.
• Recognizes and rewards exceptional performance to increase employee engagement.
• Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.
• Partners with Store Manager to address performance concerns of associates.

Performance

• Maintains the Company standard of a neat, clean, and organized store.
• Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.
• Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
• Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.
• Assists store management with modifying schedules based on business climate to maximize sales and productivity.
• Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.
• Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.

Process

• Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
• Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.
• Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.
• Builds customer loyalty through the company sponsored programs.
• Ensures all company policies and procedures are followed per company standards.

PHYSICAL DEMANDS

• Ability to lift 40 pounds on a regular basis.
• Ability to stand for long periods of time; climb up and down a ladder.
• Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.

AVAILABILITY REQUIREMENTS

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).

NOTE:This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.